{"id":2727415,"url":"https://alion.io/job/rydon-hard-fm-service-manager-2","title":"Hard FM Service Manager","company":{"id":4406228,"name":"Rydon","domain":"rydon.co.uk","url":"https://alion.io/company/rydon","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bristol, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":1199},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Dropbox","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-16T16:46:28Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-19T03:21:28Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nAn exciting opportunity has now arisen for an experienced Hard FM Service Manager to join our Hard Facilities Management team in Bristol. This team delivers a first-class reactive and planned maintenance and repairs service on behalf of an NHS Trust.\nRydon Maintenance is a successful planned/preventative maintenance contractor operating throughout England. We are a dynamic, multi talented organisation, working across a wide range of market sectors, predominantly within the healthcare, education and housing sectors.\nWatch this video about another of our key Healthcare contracts to see how Rydon's services really do make a difference:\nJob Purpose\nAs Service Manager you will manage a small team of in house maintenance engineers on a contract we have with a prestigious NHS hospital in Bristol. You will ensure that reactive calls and PPMs are responded to in order for the smooth and efficient running of the day to day operations to meet SLA and KPI targets\nYou will take responsibility for the day-to-day management of the delivery of hard FM services, ensuring statutory compliance with current legislation and local codes of practice to protect the health and safety of others in a live hospital environment. Where it is not possible for works to be completed in house you will also manage the specialist planned and reactive sub-contracted services ensuring that all works are completed to the required quality and that HSQ&E obligations are met.\nReporting to the contract manager you will help to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved and potential risks are identified and mitigated.\nWe operate a ‘hybrid working’ culture, and this means that some home working is possible. This is typically 1 day per week however we are open to hearing and discussing other preferred working patterns.\nWhat we can offer you;\nCompetitive starting salary\nCar allowance of £4,872\n25 days holiday with the ability to increase up to 30 days.\nPension Scheme: 4.5% contributory.\nHealth Cash Plan: helping you spread the cost of essential healthcare\n24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.\nWellbeing and mental health champions readily available at work.\nAccess to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.\nFlexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes.\nEmployee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.\nFree Flu Vaccinations\nFull training, ongoing coaching and support\nOpportunities for you to progress your career within the business\nExperience Required\nThe preferred candidate will have previous experience working for a facilities management company. You could be an experienced Supervisor looking to progress or have previous service management experience. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered.\nThe successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have good technical knowledge and experience of building services maintenance and Health & Safety procedures in daily site operation.\nAbove all, you will have a keen customer service approach, strong interpersonal skills and good IT skills (Microsoft Office Packages such as Word, Outlook and Excel).\nIf you have this experience, we'd strongly encourage you to apply.\nAdditional Information\nAs a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.\nRydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.\nTo apply online, please use the 'apply for this job link' at the top of this page.\nOur application process is very straight forward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes.\nFor more details on our culture and what it’s like to work at Rydon, please click here\nFurther information on how to apply can be found by clicking here","description_format":"text","description_chars":4661,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-16T16:46:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:0","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/rydon-hard-fm-service-manager-2","json_url":"https://alion.io/job/rydon-hard-fm-service-manager-2.json","meta":{"generated_at":"2026-10-19T04:02:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2258,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4406228},"rest":"https://alion.io/mcp/rest/get_company?id=4406228"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frydon-hard-fm-service-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frydon-hard-fm-service-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frydon-hard-fm-service-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rydon-hard-fm-service-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frydon-hard-fm-service-manager-2"}]}