{"id":3087252,"url":"https://alion.io/job/s-i-systems-senior-business-analyst","title":"Senior Business Analyst","company":{"id":3865830,"name":"S.i. Systems","domain":"sisystems.com","url":"https://alion.io/company/sisystems-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":161},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-20T02:59:18Z","employer_posted_date":null,"last_verified_at":"2026-10-20T02:59:18Z","board_verified":false,"closed_at":null,"days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Our public sector client is seeking a Senior Business Analyst (10+ years) to support Enterprise Service Management initiatives using ITSM/ESM processes and ServiceNow\n\nThis role supports an Enterprise Service Management (ESM) project within a public sector environment. The position focuses on stakeholder needs assessment, business analysis activities, and process evaluation across multiple business lines using ITSM/ESM practices and ServiceNow. The work includes intake, workflow, service catalogue, and case management analysis supporting enterprise service delivery initiatives.\n\nContract, Remote\n\nMust Haves\n10+ years in Business Analysis supporting enterprise initiatives\nHands-on experience with ITSM/ESM platforms including ServiceNow, intake, workflow, service catalogue, and case management\nStakeholder needs assessment across multiple business lines including elicitation, workshops, and requirements traceability\nOptions analysis and cost-benefit input to business case development\n\nNice to Have\nLean process mapping\nCurrent-state and future-state process mapping\n\nResponsibilities\nConduct stakeholder needs assessments across multiple business lines\nFacilitate elicitation sessions and workshops\nDocument and maintain requirements traceability\nPerform options analysis for business initiatives\nProvide cost-benefit input into business cases\nSupport intake, workflow, service catalogue, and case management analysis within ServiceNow\nDisclaimer:\nAI may be used in evaluating candidates.\nThis posting is for an existing vacancy.","description_format":"text","description_chars":1541,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government"],"lifecycle":[{"event":"open","at":"2026-10-22T13:46:40Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.575,"p_room":0.9,"age_days":14,"expected_fill_days":24,"reasons":["seen:14","agency","urgency","velocity","win:mid","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/s-i-systems-senior-business-analyst","json_url":"https://alion.io/job/s-i-systems-senior-business-analyst.json","meta":{"generated_at":"2026-11-03T14:26:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20321,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3865830},"rest":"https://alion.io/mcp/rest/get_company?id=3865830"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fs-i-systems-senior-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fs-i-systems-senior-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fs-i-systems-senior-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/s-i-systems-senior-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fs-i-systems-senior-business-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3087252}},{"tool":"search_jobs","arguments":{"company":"sisystems.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3087252},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}