{"id":2300577,"url":"https://alion.io/job/s3-connected-health-it-support-engineer-2","title":"IT Support Engineer","company":{"id":2676,"name":"S3 Connected Health","domain":"s3connectedhealth.com","url":"https://alion.io/company/s3connectedhealth","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"eRecruiter","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wrocław, Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":74000,"period":"year","method":"role_seniority_country_cell","sample_n":11},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon S3","optional":false},{"name":"Git","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-11T21:06:33Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-22T20:22:26Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Key Responsibilities\nWorking as an IT Support Engineer, you will:\nProvide tier 2/3 IT support to engineering and admin staff\nMaintain and configure development process support tools like Atlassian stack, Git, and SVN\nDeal with licensing process, including extensions and negotiations with vendors and purchasing\nMaintain and support Windows/Linux Server-based service environments, including hypervisor infrastructure\nManage backups\nOur requirements\nBachelor’s or master’s degree in Computer Science, Electronics Engineering, or related field\nMin. 5 years of experience in an IT support role\nMin. 2 years of experience in supporting Atlassian Cloud Apps or other vendor software/hardware development tools stacks, cloud-based applications\nMin. 2 years of experience in dealing with licensing process, including extensions and negotiations with vendors\nExperience supporting Windows/Linux Server environments\nExperience supporting Windows OS and desktop applications\nGood understanding of TCP/IP networking with practical experience\nAbility to work with policies and procedures of an IT department\nGood troubleshooting skills, ability to efficiently investigate the nature of a problem\nGood spoken & written English\nWe reserve the right to contact only the chosen candidates.\nWe offer\nA unique opportunity to make a tangible impact in the global healthcare market\nExposure to the latest technologies and a dynamic, international work environment\nA commitment to your professional growth and career advancement\nCompetitive salary with private health insurance, group insurance, sports cards & other social benefits\n S3 Connected Health is a leading digital health company headquartered in Dublin, Ireland. We are a team of over 250 clinicians, behavioral scientists, and technologists dedicated to transforming healthcare through innovative digital solutions. We create state-of-the-art platforms for remote patient monitoring, medication adherence, and patient engagement that empower millions to improve their health and quality of life.\nAs an IT Support Engineer, you will play a key role in keeping our IT environment running smoothly by providing advanced technical support, maintaining core tools and systems, and ensuring reliable infrastructure for both engineering and business teams. This role is ideal for someone who enjoys solving complex problems, improving processes, and supporting a modern technology landscape.","description_format":"text","description_chars":2426,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Digital Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-11T21:06:33Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.883,"p_room":0.75,"age_days":10,"expected_fill_days":11,"reasons":["conf:2","velocity","win:late"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/s3-connected-health-it-support-engineer-2","json_url":"https://alion.io/job/s3-connected-health-it-support-engineer-2.json","meta":{"generated_at":"2026-10-23T00:21:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":584,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2676},"rest":"https://alion.io/mcp/rest/get_company?id=2676"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fs3-connected-health-it-support-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fs3-connected-health-it-support-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fs3-connected-health-it-support-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/s3-connected-health-it-support-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fs3-connected-health-it-support-engineer-2"}]}