{"id":2625384,"url":"https://alion.io/job/s4d-customer-operations-internship","title":"Customer Operations Internship","company":{"id":688354,"name":"S4D","domain":"s4d.eu","url":"https://alion.io/company/s4d","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"D","score":52,"open_postings":10,"ghost_share":0.8,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":50000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":18},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-04T08:11:04Z","employer_posted_date":"2026-05-04","last_verified_at":"2026-10-16T23:10:23Z","board_verified":true,"closed_at":null,"days_open":165,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":164},"description":"About S4D\nS4D is an omnichannel software partner for delivery-focused restaurant chains. Our head office is in Amstelveen (moving to Amsterdam soon), and another office is in Katowice, Poland. With our team, we serve renowned chains like New York Pizza, Pizza Hut, Bakker Bart, Apache Pizza, Spare Rib Express, and Belchicken with our software solution. We have been recognized as one of the fastest-growing SaaS scale-ups in the Netherlands in 2022 and 2023.\nJoin Our Operations Team\nOur Operations team is the bridge between S4D and partners, ensuring seamless operations and maintaining partner satisfaction throughout the entire partnership lifecycle. We are looking for a Customer Operations intern to join our Operations Team based in the Amsterdam area, available for a full-time (40 hours) on-site internship for at least 4 months.\nJob Description\nAs our Customer Operations Intern, you will work on specific projects and high-priority tasks crucial to our clients' success, including well-known brands such as New York Pizza, Fireaway Pizza, Bakker Bart, Belchicken, Apache Pizza, and Pizza Hut. Your responsibilities will range from conducting Excel analyses to help our customers improve their business operations to installing systems in stores, preparing training for franchisees, and assisting with headquarters campaigns.\nThis role will provide you with exposure to departments across our company, including Product, Support, and client departments, giving you a comprehensive understanding of organizational operations and strategies in practice. A Customer Success Manager will mentor you, and you will work closely with them to learn from their expertise and experience.\nRequirements\nJob Requirements\nYou are a 3rd or 4th-year student in the EU\n\nYou have a get-things-done mentality\n\nYou enjoy fully owning a project or a problem\n\nYou have an analytical mindset\n\nYou are eager to learn about our software solution in depth\n\nYou are enthusiastic about Corporate Social Responsibility and eager to contribute to meaningful initiatives.\n\nStrong written and verbal communication skills in English\n\nStrong written and verbal communication skills in Dutch or another European language (German, Spanish, Portuguese) are a plus\n\nYou can work with us for a minimum of 4 months, 4 or 5 days per week\n\nBonus points for experience in dealing with customers\n\nBonus points for experience within the hospitality industry\n\nReady to join our dynamic team and contribute to the future of restaurant technology? Click the button to apply now!\nPerks & Benefits\nImpactful role at one of the fastest-growing companies in the Netherlands\n\nInternational work environment and flat organization\n\nCareer development opportunities\n\nCompany laptop\n\nHybrid-working environment\n\nCompetitive salary\n\nFlexible public holiday policy\n\n6 paid holiday per 6 month internship (and an extra day off on your birthday)\n\nHealthy lunch at the office\n\nReady to join our dynamic team and contribute to the future of restaurant technology? Click the button to apply now!","description_format":"text","description_chars":3042,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false},{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Delivery","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-10-15T14:52:49Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.144,"p_room":0.36,"age_days":164,"expected_fill_days":97,"reasons":["conf:0","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/s4d-customer-operations-internship","json_url":"https://alion.io/job/s4d-customer-operations-internship.json","meta":{"generated_at":"2026-10-16T23:28:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5465,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688354},"rest":"https://alion.io/mcp/rest/get_company?id=688354"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fs4d-customer-operations-internship"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fs4d-customer-operations-internship"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fs4d-customer-operations-internship"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/s4d-customer-operations-internship\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fs4d-customer-operations-internship"}]}