Control Room Operator

POSITION: OPERATOR: CONTROL ROOM

DIVISION: GROUP RISK AND GOVERNANCE

REPORT LINE: SUPERVISOR: CONTROL ROOM OPERATOR

SAP POSITION ID: 60014481

SCALE CODE: 405 ( Peromnes 10, Paterson C2)

CLOSING DATE: 07 OCTOBER 2026

Main Purpose

Key Accountabilities

OPERATE CLOSED CIRCUIT TELEVISION TO MONITOR THE EXTERNAL AND INTERNAL

ENVIRONMENT

• Continuously observe the CCTV monitors
• Monitor and Control the Access to restricted and Closed areas
• Monitor the access to the parking are
• Watch the video monitors to ensure authorised people enter the building.
• Communicate with various security officers to ensure the safety of staff in the

  building.

• Notify the security officers of unauthorised access to premises.

  MONITOR THE FIRE ALARM AND INTRUSION SYSTEM

• Inform the security officers to inspect the incident observed on the system
• Communicate incident with the emergency services as per SABC¡¦s policies and

  procedures

• Observe and report fire alarm to patrol security officials
• Observe and report intrusion system alarms to patrol security officials

MONITOR AND REPORT ANY IRREGULARITY

• Monitor close circuit television and report irregularities to the Control Room

  Supervisor

• Restrict and report unauthorized access into the control room
• Screening suspicious intruders and report it to the Control Room Supervisor
• Screening of suspicious looking parcels report it to the Control Room Supervisor

  GENERAL ADMINISTRATION AND REPORTING

• Control and use security keys or any equipment assigned
• Record all instructions received in the occurrence book as well as all incidents in

  the incident register

• Do proper handover of status of the Control Room to the next shift
• Record and refer all video footage playback requests to the Control Room

  Supervisor

• Record and report equipment failure or malfunction equipment to the Control

  Room Supervisor

Requirements

• Grade 12 Matric.
• 3 years’ experience/security background
• NKP certificate
• PSIRA Grade C

Knowledge

• Understanding CCTV procedures
• Understanding of privacy laws
• Participating in performance management reports
• Good Communication (verbal and written)
• Creative and Imagination
• Customer Service orientated/focused
• Attention to detail
• Problem solving