AI Engineer
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Salary
≈ $62k – $125k per year (Estimated)
Location
Remote/Hybrid (Madrid, Spain)
Employment
Full-Time
Overview
Company
Impact
Profile match
Sabio is a London customer experience technology company founded in 1998 that designs and runs contact centre platforms. Its services cover cloud migration, automation and analytics for organisations handling large volumes of customer contact. The company operates across Europe, the Middle East and Africa.
At Sabio Group, we're building the next generation of AI-powered customer experience for some of the world's most demanding enterprise brands - the kind of frontier customers who set the bar for what "great CX" looks like. We pair frontier-class large language models with deep contact centre expertise to deliver agentic experiences that materially improve containment, CSAT and operational efficiency.
We're hiring an AI Engineer to join our customer service bot / AI agent team in Madrid. You'll work end-to-end across the lifecycle - discovery, design, build, evaluate, deploy, operate - engineering robust LLM/NLU solutions, knowledge pipelines and integrations across voice and digital channels, primarily in Spanish.
This is a hands-on engineering role for someone who is curious about where AI is going, comfortable shipping agentic systems into production, and thoughtful about doing so safely and cost-effectively.
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