{"id":1915829,"url":"https://alion.io/job/sabre-junior-api-support-analyst","title":"Junior API Support Analyst","company":{"id":5747,"name":"Sabre","domain":"sabre.com","url":"https://alion.io/company/sabre","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":22,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":44000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-05T16:09:32Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-08T00:19:41Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.\nAt Sabre, our API Support team plays a key role in enabling innovation across the travel industry. We partner with global and online travel agencies, startups, and development companies to help them integrate Sabre’s powerful APIs into their platforms. Our team is the first line of technical support for developers and customers building next-generation travel solutions. We combine deep technical expertise with a customer-first mindset to troubleshoot complex issues, guide integrations, and ensure a seamless experience with Sabre’s technology. If you're passionate about solving problems, working with cutting-edge APIs, and making a real impact in travel tech, this is the place for you, let's get going!\nRole and Responsibilities\nResponsible for delivering advanced support, resolving complex issues, and providing technical guidance to Sabre's online customers.\nWorks with developers who are building new applications that consume Sabre APIs, customer representatives, and internal teams, contributing to service improvement, support, and strategic initiatives.\nServes as the first point of contact for online customers, providing guidance on the use of Sabre APIs and tools used in the integration and deployment of their online site.\nThis process involves validating XML files and schemas, and reproducing customer scenarios in order to debug and/or find possible system bugs.\nInvestigate and analyze non-conforming SOAP and REST requests, providing guidance to users on issue analysis and resolution.\nInvolved in customer projects.\nWhat's in it for you?\nWorking with some of the biggest Global and Online travel agencies, as well as development companies in the industry.\nOpportunity to do something that has a high impact and is game-changing in our industry.\nBe part of one of the world’s largest Travel and Technology Companies.\nQualifications and Education Requirements\nDesire to work in a strategic problem-solving and customer focused role.\nExcellent communication skills (written and verbal).\nProficient fluency in written and spoken English is required.\nAbility to learn and share knowledge easily over a short period of time.\nAttention to detail and ability to multi-task.\nAbility to work in a team environment.\nNice To Have Skills\nAdvanced expertise in technical languages such as XML, SOAP, REST or HTML.\nSabre domain knowledge is a plus.\nAbility to convey complex information clearly in writing, producing technical documents and user guides.\nStudents or fresh graduates in Computer Science, Engineering, or a related subject.\nKnowledge of web development/programming languages.\nWork arrangements\nHybrid working mode; 3 chosen days from the office in a week\nFlexible working hours: Maintain your work-life balance by adjusting your working hours to your needs\nPaid time off\nYear-End-Break: enjoy additional fully paid days off during the last week of the year\nPaid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.\nPaid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice\nYour money\nMy Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card\nTax deduction: take the opportunity to claim deductible costs, reducing your income tax\nEmployee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury\nBaby Bonus: benefit from one-time allowance on childbirth or adoption \nSay Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services\nHealth and wellness\nLuxmed medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services\nForeign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package\nEmployee Assistance Program: find help in free, confidential program with a certified counselor\nMindfulness & meditation apps: take care of your mental and physical health\nLife insurance: sign up for free, high coverage life insurance program\nCareer development\nProfessional development: access to e-learning platforms as well as join Sabre live learning sessions\nCertification and tuition reimbursement\nOur Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)\nAnd more\nCar and bike parking \nFun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well\nNo dress code\nInnovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more\nAttractive Referral Bonus: earn $2500 USD for every hired referral\nWe will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.\nPlease note that only candidates who meet the minimum requirements will proceed in the selection process.\nSabre is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.\n#LI-Hybrid#LI-KG1","description_format":"text","description_chars":6177,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Cafeteria","Flexible schedule","Hybrid work","Life insurance","Parental leave","Professional development"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-05T16:09:32Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":38,"reasons":["conf:5","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/sabre-junior-api-support-analyst","json_url":"https://alion.io/job/sabre-junior-api-support-analyst.json","meta":{"generated_at":"2026-10-08T00:38:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":965,"day_limit":5000,"remaining_today":4035,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5747},"rest":"https://alion.io/mcp/rest/get_company?id=5747"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsabre-junior-api-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsabre-junior-api-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsabre-junior-api-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sabre-junior-api-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsabre-junior-api-support-analyst"}]}