{"id":4148335,"url":"https://alion.io/job/safaricom-lead-advanced-analytics","title":"Lead - Advanced Analytics","company":{"id":57573,"name":"Safaricom","domain":"safaricom.co.ke","url":"https://alion.io/company/safaricom","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":false},{"name":"Machine Learning","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-11-12T07:32:31Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T14:44:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Reporting to the Advanced Analytics Lead, the role holder will be responsible for leading Safaricom Group’s enterprise advance analytics agenda, transforming data into actionable commercial intelligence that drives growth, customer value, operational efficiency and strategic decision-making. The role owns the development and delivery of advanced analytics products, predictive insights, interactive and intuitive decision-support capabilities and business intelligence solutions across the Group.\nThe role is accountable for establishing a single source of truth for enterprise insights and enabling a transition from reactive reporting to proactive, AI-enabled decision intelligence. Through embedded analytics business partnering across Consumer, Financial Services, Enterprise & Public Sector, Technology and Corporate Functions, the role ensures analytics capabilities directly and proactively support business priorities and commercial outcomes.\nThe Lead, Advanced Analytics will drive the Data Marketplace and Data Virtualization vision, enabling and empowering business users with self-service analytics, democratized access to trusted data assets and widespread adoption of insights across all levels of the organization. The role serves as the bridge between business strategy, commercial priorities and data science capabilities, ensuring analytics investments deliver measurable business impact and value realization.\nThe role also plays a critical leadership role in building an analytics-driven culture, developing advanced analytics capabilities and positioning Safaricom as a data-first, AI-enabled organization.\nThe Lead, Advanced Analytics is strategically accountable for:\nAnalytics Strategy & Delivery: Lead the company-wide analytics agenda and ensure insights capabilities directly support commercial growth, customer value creation and strategic decision-making across the Group.\nAdvanced Insights & Decision Intelligence: Drive development of predictive, prescriptive and real-time insights that enable proactive business decisions and improved commercial outcomes.\nAnalytics Business Partnering: Embed analytics capabilities within business domains and act as a strategic partner to business leaders in translating priorities into analytics solutions.\nData Marketplace & Self-Service Analytics: Establish enterprise self-service analytics capabilities that democratize access to trusted data and accelerate decision-making.\nCommercial Performance & Value Realisation: Ensure analytics initiatives deliver measurable revenue growth, cost optimization, customer experience improvements and operational efficiencies.\nAnalytics Transformation & Capability Building: Drive enterprise adoption of analytics, improve data literacy and establish a culture of evidence-based decision-making.\n Health and Safety\nUphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.\nAll employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.\nAnalytics Strategy & Delivery\nDevelop and execute the company-wide analytics strategy aligned to Group priorities and growth ambitions.\nEstablish a unified analytics operating model across all business domains.\nPrioritize analytics initiatives based on strategic value and business impact.\nBuild and maintain an enterprise insights portfolio supporting key business objectives.\nDefine enterprise standards for analytics delivery and performance measurement.\nAlign analytics investments with commercial priorities and value creation objectives.\nDrive integration of analytics capabilities across functions, tribes and missions.\nEnsure enterprise analytics capabilities support future AI and automation initiatives.\nContinuously evolve analytics capabilities in response to changing business needs.\nAdvanced Insights & Decision Intelligence\nLead development of predictive, prescriptive and real-time analytics capabilities.\nDeliver proactive insights that identify opportunities, risks and performance drivers.\nDevelop forecasting and scenario modelling solutions to improve decision quality.\nDesign executive dashboards that provide actionable business intelligence.\nDrive development of customer, revenue, cost and operational analytics solutions.\nImprove decision speed through automated and real-time insight generation.\nEstablish advanced KPI frameworks and performance measurement methodologies.\nEnable frontline, middle management and executive access to relevant insights.\nDrive continuous enhancement of enterprise decision intelligence capabilities.\nAnalytics Business Partnering\nEmbed Analytics Partners across Consumer, Financial Services, Enterprise, Technology and Corporate Functions.\nTranslate business challenges into actionable analytics use cases.\nPartner with business leaders to identify growth opportunities through data.\nSupport business planning and strategic decision-making with analytics insights.\nFacilitate prioritization of analytics demand across business domains.\nDrive stakeholder engagement and adoption of analytics products.\nEnsure analytics solutions align with operational realities and business objectives.\nBuild trusted advisor relationships with executive and senior leadership teams.\nAct as the primary interface between business stakeholders and analytics delivery teams.\nData Marketplace & Self-Service Analytics\nLead implementation of the enterprise Data Marketplace strategy.\nEnable self-service access to trusted data assets and insights products.\nDefine governance standards supporting enterprise-wide analytics access.\nDrive migration from static reporting to interactive and intuitive analytics platforms.\nImprove user experience through simplified analytics access and discovery.\nPromote enterprise adoption of self-service analytics capabilities.\nEstablish analytics product catalogues and reusable insight assets.\nMonitor utilization, adoption and value realization of marketplace capabilities.\nContinuously improve accessibility and usability of enterprise analytics platforms.\nCommercial Performance & Value Realisation\nTrack and report business value generated through analytics initiatives.\nIdentify opportunities to improve revenue, margin and customer performance.\nSupport commercial optimization through data-driven recommendations.\nMeasure impact of analytics solutions against predefined business outcomes.\nDrive accountability for realization of analytics-related benefits.\nPartner with Finance and Commercial teams to quantify value delivered.\nMonitor ROI of analytics investments and initiatives.\nSupport identification of new monetization opportunities through analytics.\nEstablish enterprise reporting of analytics value realization.\nAnalytics Transformation & Capability Building\nDrive enterprise adoption of analytics and data-driven decision-making.\nBuild analytics literacy and capability across business functions.\nEstablish analytics communities of practice across the Group.\nDevelop analytics standards, methodologies and best practices.\nCoach and mentor analytics professionals and business partners.\nSupport workforce planning and capability development within the analytics chapter.\nPromote innovation and experimentation in analytics delivery.\nFoster a culture of curiosity, evidence-based thinking and continuous learning.\nPosition Safaricom as a leading analytics-driven organization in the region.\nCore competencies, knowledge and experience\nCustomer Obsession\nDeepen team connection to our customers and communities.\nFoster authentic relationships with customers and partners that build trust.\nExplicitly take customer-centric decisions and take personal ownership to achieve results.\nSimplify processes through digitalization and promote a digital mindset and digital first customer experience.\nStay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.\nPurpose\nCreate an inspiring vision for your team to drive strategy and performance.\nShow ambition and courage, empowering others to go beyond the plan.\nBold and challenge teams to reimagine how things are done.\nPrompt new thinking and ideas by asking “what if” questions.\nUse knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.\nInnovation\nCreate psychological safety so everyone can have an impact.\nFuel innovative ideas from others and test them to enable growth.\nExplore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.\nShare your ongoing learning and personal purpose with others.\nLearn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.\nCollaboration\nArticulate your team’s role in making our strategy happen, prioritizing and aligning resources with current and future needs.\nActively collaborate to break silos and hold your team accountable to do the same.\nDevelop others to make the most of their talents and coach them to take ownership to get things done.\nCreate an inclusive environment ensuring the safety and wellbeing of others. Live our Purpose and demonstrate the highest Standard of integrity.\nBachelor’s Degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Engineering or related field.\nMaster’s Degree in Data Science, Analytics, Artificial Intelligence, Business Analytics, MBA or related discipline preferred.\nMinimum 10 years’ experience in Analytics, Business Intelligence, Data Science or Commercial Insights roles.\nMinimum 5 years’ leadership experience managing enterprise analytics or advanced analytics functions.\nDemonstrated experience building enterprise analytics capabilities at scale.\nStrong understanding of telecommunications, financial services or digital ecosystem business models.\nExperience leading analytics transformation and self-service analytics initiatives.\nAdvanced knowledge of statistical modelling, predictive analytics and machine learning concepts.\nStrong experience with Power BI, Tableau, Qlik, Looker or equivalent visualization platforms.\nStrong SQL and data analytics platform knowledge.\nExperience working with cloud data platforms and modern analytics architectures.\nStrong commercial acumen with ability to translate data into business outcomes.\nExcellent stakeholder management and executive communication skills.\nExperience managing cross-functional teams in agile environments.\nStrong understanding of data governance, data quality and analytics operating models.\nHow to apply If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly click on the apply button. 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