Senior Network Engineer | Permanent WFH | Night Shift

Senior Network Engineer (Permanent WFH | Night Shift)

Location: Remote - Philippines

Shift: 11:00 PM - 8:00 AM PH Time | Monday- Friday

About Us

Safari Micro is a well-established U.S.-based MSP and value-added reseller supporting businesses, schools, and government agencies across the U.S. Founded in 1997 and headquartered in Chandler, Arizona, we’re expanding our Philippines-based IT Support Team.

Overview:

Reporting directly to the VP of Technical Services and closely working with our US-based Senior Network Engineer, you will provide expert-level network support while ensuring high availability and consistent deployments of network technologies across multiple environments.

You will serve as a technical escalation point for complex network issues, lead infrastructure projects, and partner with cross-functional teams to deliver secure, scalable, and high-performing solutions. The ideal candidate brings strong experience in enterprise networking, firewalls, cloud connectivity, and managed services environments.

Why You'll Love This Role:

Permanent Work-from-Home: As a remote-first organization, you can achieve work-life balance

Fixed Night Shift: 11PM- 8AM PH time (night shift differential + weekends rest days)

Certifications: Paid training and certifications to further advance your technical expertise.

Strong Culture: Smart, collaborative, no micromanagement - just great people!

What You'll Be Doing:

• Serve as the primary Level 3 escalation point-leading and driving the troubleshooting and strategic resolution of complex network incidents and major outages.

• Lead network implementation, migration, upgrade, and infrastructure improvement projects while ensuring performance, scalability, security, and minimal business disruption.

• Design, deploy, maintain, and optimize enterprise network environments, including routers, switches, wireless networks, firewalls, VPNs, SD-WAN, site-to-site connectivity, and hybrid cloud networking solutions (Azure and AWS).

• Drive vulnerability remediation and support infrastructure audit and compliance activities.

• Conduct network assessments, root cause analyses (RCA), capacity planning, performance tuning, and security reviews to improve reliability and protect client environments.

• Create and maintain technical documentation, SOPs, network diagrams, and knowledge base resources.

• Participate in client and vendor support meetings to provide technical recommendations, support IT planning, and collaborate with internal teams to deliver successful outcomes.

• Takes ownership of client environments by proactively identifying issues, gaps, and opportunities for improvement, independently driving solutions and building SOPs and processes that improve operational efficiency and service delivery.

Must- Haves:

• 5+ years of solid experience in network engineering, with expertise in troubleshooting, infrastructure operations, and deployment projects

• Strong English communication, both written and verbal

• Exceptional problem-solving skills with a customer-first mindset

• Self-motivated, dependable, and documentation-driven

Nice-to-Have:

• Certifications (CCNP, PCNSE, NSE/FCP, Azure Network Engineer Associate, AWS Advanced Networking, or equivalent certifications)

• Bachelor's Degree in Information Technology, Computer Engineering, or any related field.

• Experience working within an MSP environment.

Experience with the following technologies is highly desirable:

• ConnectWise as a ticketing and incident management tool

• Networking (Cisco, Extreme, Sophos, Fortinet, Aruba etc.)

• Wireless networking (Extreme, Cisco, Fortinet, Aruba etc.)

• Desktop support (PC/Mac)

• Hypervisor (VMware/Hyper-V/KVM/XEN/Azure Stack)

• Office 365 and/or Google Workspaces

• Microsoft Endpoint Management

• Firewall (Sophos, FortiGate, WatchGuard, HA pair configurations)

• Microsoft Windows Server, Exchange server, SharePoint server, SCCM etc.

• Microsoft Azure Cloud (IaaS, PaaS, and AVD)

• Backup solutions (Veeam, Datto etc.)

Compensation & Benefits:

Competitive pay, based on your experience and technical depth

Brand new WFH gear: Laptop, monitor, headset

Mandatory government benefits + 13th month pay

HMO (w/1 dependent)

15 days of PTO/year + Birthday Leave

Paid certifications + training aligned to your career goals

Year-end performance bonus

To stay updated on our latest technology, follow Safari Micro, Inc and our Azure architect Jeremy Wallace on LinkedIn.