{"id":3978964,"url":"https://alion.io/job/safe-harbor-shelter-operations-coordinator","title":"Shelter Operations Coordinator","company":{"id":2090833,"name":"Safe Harbor","domain":"safeharborsc.org","url":"https://alion.io/company/safeharborsc","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greenville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-09T19:08:03Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T12:12:06Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Reports to:Shelter Operations Supervisor\nStatus:Full-Time, Non-Exempt, Eligible for Benefits\nPosition Summary:\nThe Shelter Operations Coordinator supports the daily functioning of Safe Harbor’s emergency shelter program serving survivors of domestic violence and their children. This role provides direct interaction with clients during shelter coverage, responding to questions, offering support, and helping maintain a safe, respectful community living environment.\nIn addition to client support, the Shelter Operations Coordinator helps ensure the shelter operates smoothly by maintaining organized systems, coordinating supplies and groceries, monitoring shelter readiness, and supporting documentation and operational workflows. This position also assists staff in learning shelter procedures and internal systems to promote consistent, trauma-informed services for residents.\nThrough both client engagement and operational coordination, the Shelter Operations Coordinator helps create a stable, well-organized shelter environment where survivors and their children can focus on safety, healing, and rebuilding their lives.\nKey Responsibilities:\nDaily Shelter Operations\nMonitor daily shelter operations to ensure shared spaces, supplies, and operational systems remain organized and functional.\nMaintain shelter operational trackers, logs, and internal forms used by the Shelter Operations and Client Support Team (SOCS).\nSupport a safe, respectful, and well-functioning shelter environment through both operational functions and day-to-day client interaction.\nInventory, Supplies, and Groceries\nMonitor and maintain shelter inventory, including cleaning supplies, household items, personal care products, and operational materials.\nAssist with the organization of shelter spaces.\nAssist with grocery coordination, supply pickups, and restocking when needed.\nQuality Assurance and Documentation Support\nConduct routine quality assurance checks of shelter documentation, including logs, trackers, and operational forms.\nReview documentation for accuracy, clarity, and completeness.\nUpload missing documentation and assist with maintaining organized forms and operational records.\nIdentify documentation patterns or gaps and communicate concerns to shelter leadership.\nShelter Safety and Facility Monitoring\nMonitor facility readiness, including signage, safety equipment, and shared space organization.\nAssist with shelter readiness and documentation related to safety and compliance requirements.\nStaff Training and Operational Support\nServe as a primary trainer for operational shadow training for new staff.\nSupport staff in understanding operational forms, trackers, and shelter systems.\nReinforce consistent use of shelter procedures and internal systems.\nCollaboration and Communication\nCommunicate operational updates and concerns with the Lead Client Support Specialists, Shelter Operations Supervisor, and Director of Shelter Operations.\nParticipate in team meetings, supervision sessions, and training opportunities.\nSupport cross-location coordination when operational needs arise.\nQualifications\nAssociate’s degree preferred, or equivalent experience.\nMinimum 1-3 years of experience working in a team support or leadership role in a human services or fast-paced environment.\nExperience supporting daily operations in a 24/7 or fast-paced setting.\nProven ability to de-escalate conflict, manage crises, and make sound decisions under pressure.\nExperience coaching, training, or mentoring staff or volunteers, with a focus on accountability and skill development.\nDemonstrated ability to serve as a primary trainer, including facilitating shadow training and onboarding support.\nExperience conducting or supporting quality assurance processes, including reviewing documentation and reinforcing adherence to policies and procedures.\nDemonstrated ability to model trauma-informed, survivor-centered practices in both client interactions and staff support.\nExperience collaborating across agency programs to support coordinated, client-centered services.\nComfortable providing guidance and support to staff learning operational procedures.\nComputer literacy, including Outlook, Teams, Word, and database entry.\nValid driver’s license with a clean driving record and ability to safely operate agency vehicles as needed to support shelter operations.\nWork Environment and Physical Requirements\nWork occurs in residential shelter environments serving survivors of domestic violence and their children.\nFrequent walking throughout shelter spaces and regular interaction with staff and clients.\nOccasional lifting of supplies up to 25-30 pounds.\nPerform other duties as assigned.\nSafe Harbor is committed to providing trauma-informed, respectful, and supportive services to survivors of domestic abuse. Staff are expected to uphold agency values, maintain confidentiality, and contribute to a safe and welcoming shelter environment.\n.","description_format":"text","description_chars":4942,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-09T19:08:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":177500,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":39,"reasons":["conf:2","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/safe-harbor-shelter-operations-coordinator","json_url":"https://alion.io/job/safe-harbor-shelter-operations-coordinator.json","meta":{"generated_at":"2026-11-11T12:45:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2090833},"rest":"https://alion.io/mcp/rest/get_company?id=2090833"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsafe-harbor-shelter-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsafe-harbor-shelter-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsafe-harbor-shelter-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/safe-harbor-shelter-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsafe-harbor-shelter-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3978964}},{"tool":"search_jobs","arguments":{"company":"safeharborsc.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3978964},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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