{"id":1645276,"url":"https://alion.io/job/safelite-experienced-technician-2","title":"Experienced Technician","company":{"id":1786099,"name":"Safelite","domain":"safelite.com","url":"https://alion.io/company/safelite","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":69,"ghost_share":0,"stale_share":0.942,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Albany, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3331},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-01T23:24:56Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T07:33:22Z","board_verified":false,"closed_at":"2026-10-20T07:33:22Z","days_open":18,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":18},"description":"Does this position interest you? You should apply -even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.\nIf you are an experienced Auto Glass Technician, you already know your skills are in demand. As the industry leader and part of Belron®, the world leader in vehicle glass repair, replacement, and recalibration, Safelite is investing in advanced technology, career growth, and technician development. Whether you currently work for a national competitor, regional glass provider, dealership, collision center, or independent shop, we would love to talk with you.\nAlready working in Auto Glass? If you are successful where you are but open to career growth, advanced technology, leadership opportunities, or a different long-term career path, we welcome a conversation.\nA Brief Overview\nYou bring the skills-we’ll match you to the right level and set you up to succeed. This position may be filled at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications.\nSenior and Master Technician positions may include coaching, mentoring, and technical leadership responsibilities.\nWhat You Will Do\nProvide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.\nRecalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.\nProficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required bv the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.\nSafely operate company and customer vehicles throughout the workday.\nCommunicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.\nSenior and Master Technician levels will serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring activities.\nPerforms other duties as assigned\nComplies with all policies and standards\nWhat You’ll Get\nTechnician: $25.25 - $33.50\nSenior Technician: $28.00 - $37.25hr\nMaster Technician: $30.50 - $40.75/hr\nA benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.\nProgram to buy additional PTO or sell unused time up to 16 hours.\nUp to $5,250 annually in tuition reimbursement.\nPaid training and all the tools and resources you'll need to be successful.\nView all our health, wealth, and life offerings at www.safelitebenefits.com.\nClear career pathway from Technician to Senior Technician to Master Technician, plus opportunities in mentorship, training, and leadership.\nActual compensation is determined based on experience, qualifications, certifications, geographic market, and internal equity.\nEducation Qualifications\nHigh School Diploma GED/Equivalent Preferred\nValid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required\nProven experience as an Auto Glass Technician (2+ years preferred)\nExperience Qualifications\nApplicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, technical capability, certifications, productivity, quality performance, leadership experience, and customer service excellence.\nTechnician: Typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.\nSenior Technician: Typically 3+ years of vehicle glass experience with demonstrated technical proficiency, quality performance, and independent operation.\nMaster Technician: Typically 5+ years of vehicle glass experience with advanced technical expertise and demonstrated mentoring, coaching, or training capability.\nExperience ranges are intended as guidelines and may vary based on qualifications and business needs.\nSkills and Abilities\nAbility to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds\nAbility to stand for extended periods, work in tight spaces, bend and twist body\nAbility to use a variety of hand tools and power tools safely and effectively\nAbility to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology\nMaintains professionalism and passion for providing outstanding customer service and exceeding customer expectations\nAbility to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods\nAbility to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”\nAbility to work scheduled days, with flexibility on start and end times to accommodate customer’s needs\nProficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues\nProblem-solving and ability to trouble-shoot issues, independently and collaboratively\nAbility to read, write and interpret the English language and technical directions\nAbility to communicate orally (via phone) and written (via computer or other electronic means)\nAbility to maintain a professional appearance, adhering to Company uniform and PPE policies\nWillingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)\nPreferred Attributes\nPassion for craftsmanship and quality work\nInterest in emerging vehicle technology and ADAS systems\nDesire to continue growing within the trade\nInterest in mentoring others (Senior and Master 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