{"id":2129214,"url":"https://alion.io/job/sage-customer-success-consultant","title":"Customer Success Consultant","company":{"id":8779,"name":"Sage","domain":"sage.com","url":"https://alion.io/company/sage","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Sage Careers","truth_index":{"grade":"A","score":91,"open_postings":11,"ghost_share":0,"stale_share":0.364,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":383},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-27T08:38:42Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"We are looking for a high energy, proactive Bilingual Customer Success Consultant to join our Customer Success Team. 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This will be driven by a consultative approach based on the customer needs and aspirations for their business.This role is a critical hybrid function supporting both pre-sales and post-sales activities that directly contribute to revenue generation and customer success outcomes.\nPre-sales support: Actively supports sales cycles through customer engagement, including delivering live product demonstrations, responding to solution queries, and enabling the sales team to effectively position Sage solutions and accelerate deal closure.\nPost-sales support: Drives customer onboarding, adoption, and long-term retention by delivering structured onboarding experiences that ensure customers are fully enabled and set up for long-term success. 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