Customer Success Manager

Sage • ERP & Business Management Software • HR & Payroll Software • 3 days a week in the office • 7 days ago

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Salary

≈ $44k – $92k per year (Estimated)

Location

Hybrid (Sydney, Australia)

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Sep 24, 2026. Sage scores B on the Alion truth index.

Overview

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Profile match

Sage

Sage is a British software company headquartered in Newcastle upon Tyne that makes accounting, financial management, payroll and HR software for small and medium-sized businesses, including Sage Intacct, Sage X3 and Sage Accounting. Founded in 1981 and listed on the London Stock Exchange as The Sage Group plc, it serves customers through offices across the UK, Europe, North America, Africa and Asia-Pacific, with large teams in Atlanta, Paris, Frankfurt, Toronto and Barcelona. It hires sales development and account managers, partner enablement and product support specialists, marketing, SEO and data analysts, and finance and compensation staff.

sage.com • HQ: Newcastle upon Tyne, United Kingdom • ERP & Business Management Software • HR & Payroll Software • Accounting & Tax Software • Est. 1981

Tech stack of Sage

Backed by Pear VC

Help Our Customers Thrive

At Sage, we believe successful customers are at the heart of our success. We're looking for a passionate, commercially minded Customer Success Manager to help our customers unlock maximum value from their Sage solutions, including Sage 300, Sage X3, Sage People, and Sage Intacct.

This is a highly visible role where you'll act as a trusted advisor, helping customers achieve their business goals while driving retention, adoption, subscription migration, and growth opportunities. You'll build long-term relationships with customers, ensure they realise measurable value from their investment, and identify opportunities to expand their use of Sage products and services.

If you enjoy building relationships, solving business challenges, and combining customer advocacy with commercial success, we'd love to hear from you.

This is a Hybrid role with 3 days per week in our Sydney office

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