{"id":3829299,"url":"https://alion.io/job/sage-learning-services-sales-advisor","title":"Learning Services Sales Advisor","company":{"id":8779,"name":"Sage","domain":"sage.com","url":"https://alion.io/company/sage","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Sage Careers","truth_index":{"grade":"A","score":92,"open_postings":19,"ghost_share":0,"stale_share":0.316,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pretoria, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-11-05T19:05:50Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T07:52:53Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The Sales Advisor, Learning Services plays a key role in supporting customers and partners throughout their learning journey, helping them identify, purchase, and successfully access the right training and certification solutions through Sage University.Acting as a trusted point of contact, the Sales Advisor provides both front-end and back-end sales support using a range of digital communication channels, including telephone, email, social media, and chat. The role combines sales, customer service, relationship management, and administration, making it ideal for someone who enjoys engaging with customers while driving commercial results.\nAs a passionate customer advocate, you will build strong relationships with internal and external customers and partners, understand their learning needs, and confidently recommend solutions that deliver value. You will proactively manage provided leads, generate new opportunities, conduct outbound prospecting, and apply effective sales techniques to achieve agreed sales targets.\nSuccess in this role requires a highly organised, energetic, and motivated individual who can manage multiple priorities, deliver an excellent customer experience, and maintain accurate and timely administration in a fast-paced environment.\nLocation - 3 days per week out of our Johannesburg office.\nResponsibilities\nRespond to customer and partner enquiries relating to training and certification products, services, content, and schedules through telephone, email, social media, chat, and other digital communication channels.\nManage customers through the sales cycle, from initial enquiry and needs identification through to purchase, with a strong focus on conversion and successfully closing opportunities.\nProactively engage with leads, generate new sales opportunities, conduct outbound prospecting and cold calling, and use appropriate sales techniques to achieve agreed targets and quotas.\nBuild and maintain strong relationships with customers, partners, and consultants, helping them identify learning solutions that support successful software adoption and capability development.\nProvide knowledgeable guidance on learning content, training schedules, certification pathways, and available learning solutions.\nDeliver administrative support for specialised training programmes and maintain accurate information within the Learning Management System (LMS) and other relevant business systems.\nDevelop, refine, document, and continuously improve processes that support the effective administration and delivery of training sales offerings.\nMaintain a high level of customer engagement, with the role potentially spending up to 85% of working time interacting with internal and external customers, depending on business volumes.\nCommunicate customer feedback, requests, requirements, and emerging needs clearly and promptly to Learning Services Product Owners and Managers.\nEnsure all sales-related and operational administration is accurate, completed timeously, and kept up to date.\nSkills, Knowledge and Experience\nMust Have\nAn Associate degree or equivalent relevant business experience.\nStrong organisational and multitasking skills, with the ability to manage competing priorities effectively.\nExcellent verbal and written communication skills, with the ability to clearly communicate product benefits, value, and learning opportunities.\nProven ability to work effectively within a cross-functional and collaborative team environment.\nExperience working with administrative or business systems within a cloud-based environment.\nA proactive, motivated, and success-driven approach, with a strong focus on delivering excellent customer outcomes and achieving sales targets.\nStrong customer service and relationship-building skills.\nOwn transport.\nPreferred Experience\nA minimum of two years' experience in selling or providing services, ideally within a customer-facing, learning, training, or technology environment.\nExperience using Learning Management Systems (LMS), registration or planning platforms, and order-entry or accounting systems.\nUnderstanding of training department workflows, learning operations, or events coordination.\nPrevious experience working within a target-driven sales environment.\nAchievement of one or more Sage certifications would be advantageous.\nTechnical / Professional Qualifications\nExcellent written and verbal business communication skills.\nProficiency in Microsoft Office, particularly Outlook, Word, and Excel.\nConfidence using digital communication tools and cloud-based business systems.\nAbility to quickly learn and confidently navigate new sales, learning, and administrative technology platforms.\nWhat Makes This Role Exciting\nThis is an opportunity for someone who enjoys the combination of sales, learning, technology, and customer engagement. You will play an important role in connecting customers and partners with learning solutions that help them build knowledge, strengthen their skills, and get greater value from Sage solutions.\nYou will work across different teams, build meaningful customer and partner relationships, and contribute directly to the growth and success of Learning Services.\nCompany Benefits:\nWork away scheme for up to 10 weeks a year.\nLife Insurance: 2x annual salary covered with the option to flex up cover at own cost up to a maximum of 6X annual salary.\nIncome Protection: 75% of the monthly risk salary is paid to the colleague in the event of long-term sickness, provided they are unable to perform their duties.\nCritical Illness cover: Provides colleague with lump sum payment at critical illness diagnosis.\nFuneral Assistance: A benefit payable upon the death of a colleague's spouse or children, or to a colleague's dependents in the event of the colleague's death.\nProvident fund: a retirement fund where colleagues have an option to increase contributions of 5% minimum to a maximum of 15% in 2.5% increments.\nMedical aid subsidy: Discovery and Bonitas are offered on selected plans, colleagues receive R2,760 pm.\nSage Academy leave: On-going training and professional development + 5 paid days per year to engage in learning opportunities.\n15 days annual leave for fixed term colleagues and 20 annual leave days for permanent colleagues. The annual leave entitlement for permanent colleagues will increases with seniority. 30 days sick leave in a 3 year cycle, 6 days of Family responsibility leave and Religious leave combined, and 5 or 10 days of sports leave based on representation.\nPaid 5 days yearly to volunteer through our Sage Foundation.\nEmployee Assistance Program: free, 24/7 short-term counselling, practical support and coaching for you and your family.\nFlexible work patterns and hybrid working.","description_format":"text","description_chars":6739,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Hybrid work","Life insurance","Professional development"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software","HR & Payroll Software","Accounting & Tax Software"],"lifecycle":[{"event":"open","at":"2026-11-05T19:05:50Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":47,"reasons":["conf:1","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/sage-learning-services-sales-advisor","json_url":"https://alion.io/job/sage-learning-services-sales-advisor.json","meta":{"generated_at":"2026-11-08T09:54:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21439,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8779},"rest":"https://alion.io/mcp/rest/get_company?id=8779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsage-learning-services-sales-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsage-learning-services-sales-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsage-learning-services-sales-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sage-learning-services-sales-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsage-learning-services-sales-advisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3829299}},{"tool":"search_jobs","arguments":{"company":"sage.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3829299},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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