{"id":2676604,"url":"https://alion.io/job/sage-partner-account-manager-3","title":"Partner Account Manager","company":{"id":8779,"name":"Sage","domain":"sage.com","url":"https://alion.io/company/sage","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Sage Careers","truth_index":{"grade":"B","score":81,"open_postings":9,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":180000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2824},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T02:07:46Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"The Partner Account Manager is responsible for driving customer retention, expansion, and long-term value across an assigned portfolio of Channel Partners. This role focuses on managing subscription renewals, identifying upsell and cross-sell opportunities, strengthening executive relationships, and ensuring customers achieve measurable success with our software solutions. The ideal candidate is highly consultative, data-driven, and excels at partner management.This is a hybrid office environment that meets 3 days a week in our Lawrenceville office.\nResponsibilities\nCustomer Retention & Renewals:\nOwn the full renewal cycle for assigned partner/customer accounts, including quoting, forecasting, and churn mitigation.\nProactively monitor customer health, product usage, and business outcomes to minimize churn risk.\nPartner with Support and Technical resources to resolve renewal issues and blockers.\nGrowth & Expansion:\nSurface and qualify add-on, cross-sell, and upsell opportunities in partnership with VAR.\nEducate partner teams on product capabilities, roadmap, and best practices.\nCreate visibility into customer usage data (trends) and recommend opportunities for deeper product adoption.\nPartner Enablement & Success:\nBuild deep, trusted relationships at multiple levels of the customer organization.\nServe as the partner’s primary advocate internally, ensuring their voice influences product, operations, and support resources.\nLead quarterly business reviews (QBR’s) focused on performance growth and alignment,\nOperational Excellence & Insights:\nDevelop and execute joint business plans and go-to-market strategies.\nMaintain accurate partner data, health scores, forecasting, and activity tracking in CRM.\nPartner cross-functionally with Support, Product, Marketing, Sales, Accounting, and RTR to improve partner/customer experience.\nMinimum Qualifications:\n1 plus years of successful quota-carrying sales experience in a business-to-business setting, preferably SaaS or technology.\n3-5+ years of indirect Sales experience (Channel), preferred.\n5+ years of Account Management experience selling SAAS technology solutions, preferred.\nDemonstrated success driving renewals & retention, managing partner accounts, and improving customer health.\nExceptional relationship-building, communication, and executive-level presentation skills.\nFamiliarity with CRM (Salesforce), Clari, and Microsoft applications.\nPerks? We have plenty.\nCompetitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).\nComprehensive health, dental, and vision coverage.\n401(k) retirement match (100% matching up to 4%).\n32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).\n18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.\n5 days paid yearly to volunteer (through Sage Foundation).\n$5,250 tuition reimbursement per calendar year starting 6 months after the hire date.\nSage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).\nLibrary of on-demand career development options and ongoing training offerings.\nWhat it’s like to work at Sage:\nCareers homepage - https://www.sage.com/en-us/company/careers/\nGlassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm\nLinkedIn page - https://www.linkedin.com/company/sage-software","description_format":"text","description_chars":3389,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software","HR & Payroll Software","Accounting & Tax Software"],"lifecycle":[{"event":"open","at":"2026-10-16T05:14:37Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":13,"expected_fill_days":54,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/sage-partner-account-manager-3","json_url":"https://alion.io/job/sage-partner-account-manager-3.json","meta":{"generated_at":"2026-10-21T05:35:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8203,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8779},"rest":"https://alion.io/mcp/rest/get_company?id=8779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsage-partner-account-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsage-partner-account-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsage-partner-account-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sage-partner-account-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsage-partner-account-manager-3"}]}