{"id":2459707,"url":"https://alion.io/job/sage-solutions-group-delivery-driver-sage-solutions-group","title":"Delivery Driver - Sage Solutions Group","company":{"id":4418708,"name":"Sage Solutions Group","domain":"sagesolutionsgroup.com","url":"https://alion.io/company/sagesolutionsgroup","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ann Arbor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":50000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T17:03:40Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-03T14:17:09Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Delivery Driver - Full-Time | In-Office & On the Road | Ann Arbor, MI\nUncapped Commission | Growth Opportunities | Music Industry\nAre you someone who enjoys being on the road, meeting customers, and making sure every delivery is handled with care? Do you take pride in providing friendly, professional service while also being willing to roll up your sleeves and help wherever the team needs you?\nAs a Delivery Driver at Shar Music, you’ll play an important role in delivering instruments, accessories, rental equipment, and repairs to schools and customers throughout our service area. You’ll be one of the faces of Shar Music our customers see most often, making strong customer service, professionalism, and attention to detail essential to the role.\nWhen you’re not on the road, you’ll work alongside our Warehouse team supporting picking, packing, receiving, restocking, inventory, order staging, and other warehouse operations. You’ll work closely with our Warehouse, Customer Success, Repair, and other teams to ensure instruments and orders get where they need to go and that every customer interaction reflects the service and care Shar Music is known for.\nEssential Duties & Responsibilities:\nSafely operate company vehicles to transport instruments, rental inventory, accessories, repair items, and other materials to and from schools, events, and customer locations.\nProvide professional, friendly, and helpful customer service during every delivery, pickup, and on-site interaction.\nServe as a positive representative of Shar Music when interacting with school music directors, teachers, staff, parents, students, and customers.\nLoad, secure, transport, and unload string instruments and other materials using appropriate care and handling techniques.\nPlan and complete assigned delivery routes efficiently while communicating delays, access issues, or other challenges to the Warehouse Supervisor.\nVerify delivery manifests and physical inventory before departure and at each delivery stop.\nDeliver, stage, and organize instruments and accessories at schools and customer locations accurately and professionally.\nAssist with school rental deliveries, pickups, events, instrument fittings, and other customer-facing activities as assigned.\nCollect instruments and bows requiring repair and accurately document the customer's reported concerns for the Repair Department.\nMaintain accurate delivery, pickup, rental, mileage, and other required documentation.\nEnter delivery, pickup, and intake information into NetSuite and related systems accurately and in a timely manner.\nCommunicate customer questions, repair concerns, pricing questions, or service issues to the appropriate Shar Music team rather than attempting to resolve matters outside the scope of the role.\nReturn completed repairs and other items to customers and schools and obtain confirmation of receipt when required.\nConduct basic pre-delivery instrument readiness checks and communicate any concerns requiring Repair Department attention.\nComplete required pre-trip and post-trip vehicle inspections and promptly report maintenance, damage, or safety concerns.\nKeep the assigned vehicle, delivery staging areas, and work areas clean, organized, and prepared for the next route.\nWhen not completing delivery routes, support the Warehouse team with picking, packing, receiving, restocking, order staging, and other daily warehouse responsibilities.\nAssist with cycle counts and seasonal instrument inventory counts.\nSafely operate hand carts, pallet jacks, and forklifts once certified.\nWork closely with the Warehouse Supervisor to balance delivery responsibilities with warehouse assignments.\nAssist with school rental events, instrument fittings, sales events, and other company events as assigned.\nFollow all company safety, traffic, vehicle, warehouse, and instrument-handling procedures.\nParticipate in required safety training and continue developing knowledge of Shar Music's string instrument products.\nMaintain a flexible, team-oriented attitude and be willing to assist other departments and team members when needed.\nMaintain confidentiality of customer and company information.\nAssist with sales events.\nOther duties as assigned.\n You Might be a Great Fit if You:An excellent communicator with strong interpersonal skills.\n\nGenuinely enjoy helping people and take pride in providing excellent customer service.\n\nAre comfortable being the face of a company and representing Shar Music professionally in the community.\nHave excellent attention to detail, particularly when handling valuable instruments and verifying deliveries.\nAre comfortable working both independently on the road and collaboratively in a warehouse environment.\nAre willing to jump between responsibilities and help wherever the team needs you.\nTake pride in keeping your vehicle, workspace, and work materials clean and organized.\nAre comfortable lifting, carrying, loading, and unloading instruments and other materials.\nHighly self-motivated, goal-oriented, and driven to succeed.\nPassionate about music, education, or the arts (a plus)\nDesired Qualifications:High school diploma or equivalent required\n2 or more years of experience customer service or related field\n\nStrong time management and organizational skills\n\nProficiency with CRM tools and Microsoft Office Suite\n\nValid driver's license with a clean driving record required.\n\nAbility to work independently and manage time and routes effectively.\n\nAbility to maintain regular and reliable onsite attendance.\nFlexibility to work both on the road and in the warehouse based on business needs.\nBasic computer, tablet, and smartphone proficiency required.\nExperience with delivery documentation, routing applications, or inventory systems is a plus.\nWarehouse experience, including picking, packing, receiving, restocking, or inventory counts, preferred.\nAbility to work a schedule that follows the academic calendar, including heavier delivery periods during May - September.\n Benefits Available for Full-Time Team Members:401(k) with matching\nMedical, dental, and vision insurance\nLife insurance\nShort- and long-term disability\nGenerous paid time off\nEmployee discount program\nPet insurance\nTo learn more about Shar Music and our Company Culture check out our socials:\nWebsite\nFacebook\nInstagram\nTikTok\nTwitter\n YouTube\nShar Music is an Equal Employment Opportunity employer. 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