{"id":1658421,"url":"https://alion.io/job/sago-research-project-coordinator-temporary-pt","title":"Research Project Coordinator (temporary, PT)","company":{"id":6278,"name":"Sago","domain":"sago.com","url":"https://alion.io/company/sago","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":70,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":83,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-17T21:07:12Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Sago is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.\nWe're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. We are vibrant leaders who empower our colleagues and innovate the Market Research industry - curious learners constantly finding new ways to transform. We are bold thinkers and authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.\nWe are currently seeking RESEARCH PROJECT COORDINATORS for a temporary position anticipated to last three (3) months, with the possibility for extension.\nLocation: Onsite within proximity to Penn Station, NYC\nSchedule: Up to four (4) days per week, Friday through Monday (part-time, daytime hours)\nPay rate: Hourly rate is anticipated to be $25/hour dependent on candidate experience and qualifications.\nRequirements\nPOSITION SUMMARY:\nThe Research Project Coordinator is a core member of the Research Support Team, responsible for coordinating the onsite participant experience and maintaining secure, compliant movement through research facilities.\nThis role is focused on participant hospitality, onsite coordination, facility access management, and supporting a safe, organized and compliant research environment. Because research activities may involve confidential, unreleased technology and sensitive participant activity, this role plays a critical part in ensuring that non-disclosure agreement protocols, identification, device handling expectations, privacy standards, and onsite study logistics are followed consistently and professionally.\nKEY JOB RESPONSIBILITIES:\nParticipant Hospitality & Onsite Experience\nServe as the primary welcoming point of contact for external study participants arriving at research facilities.\nManage participant check-in, arrival readiness, wayfinding, and onsite communication to create a calm, organized, and professional experience.\nEscort participants from building lobby or designated arrival areas into approved secure lab spaces and safely escort them out at the conclusion of the study.\nEnsure participants understand onsite expectations, timing, logistics, and next steps before, during, and after their research session.\nRespond quickly and professionally to participant questions, delays, comfort needs, or onsite issues while maintaining confidentiality and protocol integrity.\nSecurity Compliance & Physical Lab Gatekeeping\nEnsure all participants complete required non-disclosure agreements and onsite compliance steps before entering research areas.\nEnforce secure access procedures, participant movement guidelines, device handling expectations, and hardware containment protocols within approved testing zones.\nConfirm that unreleased or confidential research assets remain within authorized areas and are handled only according to established protocols.\nMonitor participant flow through secure spaces and escalate potential compliance, privacy, or security concerns immediately.\nMaintain a high level of discretion and attention to detail when supporting studies involving confidential technology, sensitive research environments, or restricted lab spaces.\nResearch Team Collaboration & Live Lab Scheduling\nCoordinate closely with UX Research Assistants running data collection to ensure participants are ready at the right time and in the right location.\nFlag delays, cancellations, no-shows, early arrivals, participant issues, or other conflicts to Sr Research Assistants and project stakeholders in real time.\nSupport smooth lab room operations by monitoring participant flow, handoffs, session transitions, and onsite schedule changes.\nMaintain clear, timely communication with UX Research Assistants, onsite teams, program managers, and other stakeholders to minimize disruption and protect study timelines.\nIncentives, Offboarding & Compliance Tracking\nCoordinate participant offboarding at the conclusion of each session, including exit instructions, escorting, and completion confirmation.\nDistribute study compensation such as gift cards, stipends, or other approved incentives in accordance with study and compliance requirements.\nTrack incentive distribution accurately and maintain required records for internal compliance, reconciliation, and audit readiness.\nDocument onsite attendance, participant status, schedule changes, and compliance checkpoints in approved tracking tools.\nEnsure the onsite participant pipeline adheres to internal privacy standards, ethical research expectations, and applicable study-specific requirements.\nCORE COMPETENCIES:\nExceptional participant-facing communication skills and ability to make external guests feel safe, valued, and comfortable in an unfamiliar technical environment.\n Maintains confidentiality and follows established protocols for access-controlled research spaces, participant information, and study equipment.\nHighly organized and dependable, with the ability to coordinate participant movement, live calendars, room flow, and onsite logistics in real time.\nCalm, professional, and solutions-focused when managing delays, participant questions, cancellations, or last-minute onsite changes.\nStrong collaboration skills and ability to work closely with Research Assistants, onsite teams, project managers, and cross-functional stakeholders.\nCommitment to participant experience, privacy, compliance, and operational excellence.\nSound judgment, professionalism, and ability to follow protocols consistently in secure or sensitive research environments.\nProactive communication style with strong follow-through and documentation discipline.\nEDUCATION\nBachelor’s Degree in Communications, Hospitality, Psychology, Business Administration, Research Operations, or a related field preferred.\nEquivalent experience in customer-facing operations, event coordination, research support, secure front-desk operations, or onsite logistics may be considered.\nPREFERRED EXPERIENCE\nPrior experience in customer-facing operations, hospitality, event coordination, lab-front desk operations, research coordination, or onsite participant support.\nExperience managing guest movement, secure check-in processes, workspace scheduling, or onsite participant/customer logistics.\nExperience working in environments with strict privacy, confidentiality, security, compliance, or access-control expectations.\nExperience coordinating with technical, research, operations, or project management teams in a fast-paced setting.\nComfort working in physical lab, research, technology, or highly structured onsite environments.\nTECHNICAL SKILLS\nMicrosoft Word, Excel, Teams, Outlook, and calendar management tools.\nGoogle Workspace tools including Docs, Sheets, Calendar, and Chat.\nAbility to quickly learn new onsite systems, compliance tracking tools, and scheduling 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