{"id":4274870,"url":"https://alion.io/job/saia-servicenow-administrator","title":"ServiceNow Administrator","company":{"id":2140937,"name":"Saia","domain":"saia.com","url":"https://alion.io/company/saia-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-11-13T18:40:06Z","board_verified":true,"closed_at":null,"days_open":88,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":88},"description":"Ready To Go Further?\nSaia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.\nPosition Summary\nAdministers and maintains enterprise IT platforms, ensuring optimal performance, reliability, and alignment with business objectives. Configures, customizes, and integrates systems while implementing enhancements to improve efficiency and user experience.\nMajor Tasks and Responsibilities\nDevelops and configures enterprise IT applications, forms, and automated workflows to improve business processes across multiple functions.\nImplements new system modules, performs architectural changes, and manages platform upgrades.\nCustomizes applications and introduces new functionalities to support evolving business needs.\nUses scripting and programming languages to create custom features, business rules, and reports.\nIntegrates the platform with other business applications using web services and application programming interfaces to ensure smooth data exchange.\nMonitors system performance and implements enhancements to improve efficiency, security, scalability, and user experience.\nCreates and maintains comprehensive documentation for configurations, processes, and user guidance.\nConducts training sessions to enhance user adoption and proficiency with enterprise IT systems.\nQualifications\nBachelor’s degree in information technology, computer science, or a related field.\n2+ years of IT platform administration or related experience.\nKnowledge of enterprise IT platform capabilities, including workflow automation, system configuration, and application integration.\nProficiency in scripting languages and API integrations.\nCertified in enterprise IT platform administration or IT service management.\nBenefits\nAt Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.\nMake Your Move\nAt Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. 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