{"id":1994776,"url":"https://alion.io/job/saic-firewall-operations-engineer","title":"Firewall Operations Engineer","company":{"id":58788,"name":"SAIC","domain":"saic.com","url":"https://alion.io/company/saic","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":80,"open_postings":54,"ghost_share":0,"stale_share":0.981,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beltsville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":133000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2884},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Cloudflare","optional":false},{"name":"FortiGate","optional":false},{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-09-28T18:27:37Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-10T23:24:54Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"This is an opening for a Firewall Operations Engineer to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) program. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission. DT provides enterprise architecture design, engineering, operations and maintenance support services for servers, networks, firewalls, and enterprise applications across the Department.\nThis position is within the Vanguard 2025 program, providing general Tier 2 monitoring, configuration, and support to multiple firewalls and perimeter security systems. The position directly supports DoS on-site to provide perimeter security protection to over 80,000 customers globally.\nThis is a hybrid position based out of Beltsville, MD or Springfield, VA and requires approximately 3 days on-site.\nShift is Tuesday - Saturday 1500 -2330 subject to mission priorities. During the ~6-8-week training period, it will be 5 days on-site Mon-Fri (7:00am-3:30pm).\nYour responsibilities will include:\nProvides Tier 2 support in the monitoring, management, and troubleshooting of perimeter devices to include firewalls, proxies, and mail transport agents.\nMonitor Service Now application for Firewall Operations (FWOPS) incident and service requests.\nImplements firewall rules and policies, perform troubleshooting of firewalls (Palo Alto, Cloud Palo Alto, and FortiGate), CISCO Email Security Appliance (ESA), A10 (load balancer), Proxy platforms, URL filtering across platforms, and analyzing network traffic captures.\nEscalates issues as required to Tier 3 staff and monitors issues throughout a problem’s life cycle.\nPerforms recurring maintenance activities such as device reboots and software upgrades on all devices underneath the Firewall Operations Team.\nRecords and reports on firewall operations, utilization, and maintenance.\nCollaborate across Bureaus and Agencies to implement and repair network changes as they relate to perimeter security devices.\nSupport Diplomatic Security Computer Incident Response Team (CIRT) by implementing block requests for IP’s, Websites, and Email addresses.\nUpdate architecture diagrams using Visio.\nMonitor and perform health checks on multiple perimeter security devices.\nDraft, coordinate and publish outage notifications as required.\nUpdate shift logs and provide reports to leadership as needed.\nMaintain standard operating procedures (SOP), work instructions, and other working documents.\nAttend calls requiring a FWOPS team to attend, to include troubleshooting calls.\n Required Education & Experience:\nBachelors and five (5) years or more experience; Masters and three (3) years or more experience; may accept additional experience in lieu of degree.\nIn Depth experience using Palo Alto Firewalls and Panorama monitoring tools to troubleshoot and configure a Firewall infrastructure. Strong understanding of networking, proxy, and packet filtering technologies.\nMinimum 3-5 years of IT Customer Support experience (Tier I and/or Tier II).\nFirst-hand experience with supporting the monitoring and configuration of Firewall/DMZ infrastructure including Network and Application Firewall Packet Filtering technologies (Palo Alto, Palo Alto virtual FW (cloud), FortiGate, Azure Firewall, Cloudflare, Cisco Email Security Appliances (ESA), A10 (Load Balancer), and proxy devices.\nCLI experience preferred.\nExperienced in utilizing network monitoring tools such as NeuralStar.\nExperienced with TCP/IP network implementation and troubleshooting.\nRequired Clearance:\nUS Citizenship.\nActive interim secret clearance with the ability to obtain a top secret clearance.","description_format":"text","description_chars":3683,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-10-07T08:30:53Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.499,"p_room":0.75,"age_days":11,"expected_fill_days":12,"reasons":["conf:2","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/saic-firewall-operations-engineer","json_url":"https://alion.io/job/saic-firewall-operations-engineer.json","meta":{"generated_at":"2026-10-11T02:20:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3703,"day_limit":5000,"remaining_today":1297,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58788},"rest":"https://alion.io/mcp/rest/get_company?id=58788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsaic-firewall-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsaic-firewall-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsaic-firewall-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/saic-firewall-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsaic-firewall-operations-engineer"}]}