{"id":2085914,"url":"https://alion.io/job/saic-mid-level-cloud-security-engineer","title":"Mid-Level Cloud Security Engineer","company":{"id":58788,"name":"SAIC","domain":"saic.com","url":"https://alion.io/company/saic","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":80,"open_postings":49,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Security","role_family":"Security","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":167000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":318},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false},{"name":"Zscaler","optional":false}],"status":"live","first_seen_at":"2026-09-01T14:15:43Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-09T00:42:16Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"SAIC is seeking a skilled Mid-Level Cloud Security Engineer to support the operation, maintenance, troubleshooting, and continuous improvement of cloud security and network security capabilities supporting complex enterprise and federal government environments.\nThe ideal candidate will have a strong foundation in networking, cloud security, proxy technologies, SASE/SSE, and cybersecurity operations, with hands-on experience troubleshooting and maintaining proxy policies and resolving operational security and connectivity issues.\nThis position requires an engineer who is comfortable working in a customer-facing operational environment, managing O&M tickets, investigating technical issues, communicating effectively with customers, collecting system diagnostic logs/packet captures and escalating complex issues to senior engineering staff when appropriate.\nKey Responsibilities\nProvide day-to-day support for cloud security, network security, proxy, and SASE/SSE capabilities.\nReceive, investigate, troubleshoot, document, and resolve O&M tickets, incidents, service requests, and customer-reported technical issues.\nModify, implement, and troubleshoot proxy security policies and rules in accordance with approved security requirements and operational procedures.\nInterface directly with customers and stakeholders to understand requirements, provide status updates, explain technical issues, and coordinate resolutions.\nAnalyze traffic flows, logs, alerts, and other technical information to identify the root cause of security and connectivity issues.\nWork with network, cloud, cybersecurity, application, infrastructure, and service desk teams to resolve technical issues.\nDevelop and maintain technical documentation, including standard operating procedures, troubleshooting guides, configuration documentation, ticket documentation, and knowledge articles.\nSupport and conduct implementation and testing of new security capabilities, technologies, and configuration changes.\n Experience\nBachelor's degree in Cybersecurity, Computer Science, Information Technology, Engineering, or related technical discipline preferred (4 years experience in lieu of degree).\n5+ years of professional experience in cybersecurity, network engineering, cloud security, proxy administration, network security, or a closely related technical field.\nAbility to obtain and maintain a Public Trust requiring U.S. Citizenship. \nMinimum 1 year+ hands-on experience configuring and maintaining, SASE, or SSE technology such as Netskope, Blue Coat, Zscaler, or comparable platforms.\nDemonstrated experience supporting O&M operations, including ticket management, incident troubleshooting, service requests, configuration changes, and issue resolution.\nExperience analyzing network traffic, logs, alerts, and system information to troubleshoot technical and security issues.\nExperience working with customers or stakeholders in a customer-facing technical support or engineering role.\nAbility to communicate technical issues clearly to both technical and non-technical audiences.\nExperience documenting technical issues, troubleshooting activities, resolutions, and configuration changes.\nAbility to work with minimal supervision on assigned technical tasks while collaborating effectively with senior 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