{"id":3188548,"url":"https://alion.io/job/saic-program-data-systems-analyst","title":"Program Data & Systems Analyst","company":{"id":58788,"name":"SAIC","domain":"saic.com","url":"https://alion.io/company/saic","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":71,"ghost_share":0,"stale_share":0.873,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Bliss, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":138000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1085},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-20T18:51:54Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-30T16:06:55Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Position Overview\nSAIC is seeking a technically strong, hands-on Program Data & Systems Analyst to support a large, complex managed services program. This role is primarily focused on operational data analysis, reporting, ServiceNow, advanced Microsoft Excel, executive-level PowerPoint development, and SharePoint-based information management.\nThe successful candidate will be comfortable working directly with complex or imperfect data, reconciling information across sources, identifying discrepancies, investigating workflow and reporting issues, and developing accurate, repeatable solutions. The individual should be able to translate operational and technical information into clear management insights and polished executive-level deliverables.\nThis is not primarily a project coordinator or administrative PMO role. The ideal candidate is a technical power user of Excel, ServiceNow, and PowerPoint, is comfortable working within SharePoint and Microsoft 365, and can take an ambiguous operational problem from initial analysis through high-quality delivery with limited direction.\nPrimary Responsibilities & Duties:\nDevelop and maintain advanced Microsoft Excel workbooks, dashboards, trackers, and reporting tools using functions such as PivotTables, complex formulas, data validation, charts, and other data-analysis techniques.\nWork extensively within ServiceNow to analyze records, relationships, workflows, reports, dashboards, and operational data across applicable ITSM processes.\nAnalyze, reconcile, validate, and report on operational data from ServiceNow and other program sources to support accurate program management and customer reporting.\nIdentify data inconsistencies, missing information, reporting anomalies, and process issues; investigate root causes and recommend corrective actions.\nInvestigate ServiceNow data and workflow discrepancies, including issues involving RITMs, SCTasks, incidents, changes, configuration items, and related records.\nDevelop accurate, repeatable, and efficient reporting processes, identifying opportunities to reduce manual data manipulation through standardization, automation, or other available tools.\nTranslate complex operational, technical, and service-performance information into concise, executive-ready PowerPoint presentations, dashboards, charts, and management summaries.\nSupport recurring and ad hoc reporting for program leadership, customers, and other stakeholders, ensuring data accuracy, consistency, traceability, and professional presentation.\nMaintain and organize program information within SharePoint and Microsoft 365, including document libraries, lists, metadata, version control, permissions, and related information-management activities.\nDocument and analyze operational processes, workflows, handoffs, and dependencies using Visio or similar tools; identify opportunities to improve efficiency, data quality, and process execution.\nCollaborate with technical teams, service owners, program leadership, and other stakeholders to gather requirements, validate information, resolve reporting or system issues, and support operational improvements.\nProvide analytical and technical program support for high-priority activities, deliverables, risks, issues, and management actions as required.\nIndependently take ownership of assigned operational, reporting, or data-related problems from initial analysis through resolution, quality control, and final delivery.\n Required Qualifications & Skills\nEducation & Experience:\nBachelor’s degree in Information Technology, Management Information Systems, Business Analytics, Business Administration, Data Analytics, or a related field and 3-5+ years of relevant professional experience in technical program operations, operational reporting, data analysis, IT service management, business systems analysis, or similar work. (An equivalent combination of education and relevant experience may be considered).\nDemonstrated experience working independently with operational data and enterprise business systems to solve complex reporting or process problems.\nExperience supporting complex programs or managed-services environments strongly preferred.\nMust be a US Citizen and able to pass a CJIS Background check.\nTechnical & Software Proficiency:\n Microsoft Excel: Intermediate to Advanced skills (complex formulas, Pivot Tables, conditional formatting, data validation, chart creation).\nMicrosoft PowerPoint: Strong ability to synthesize data and narratives into clean, professional, executive-ready presentations.\n ServiceNow: Power User working familiarity with ServiceNow (navigating the platform, running reports/filters, viewing records/tickets, understanding CMDB/ITSM modules or catalog requests).\nMicrosoft SharePoint / M365: Familiarity with document management, lists, permission structures, and version control.\nDesired/Preferred Qualifications:\nITIL Foundation certification (v4 or v5).\nExperience supporting state, local, or federal government contract.","description_format":"text","description_chars":4994,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-10-24T00:56:30Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.615,"p_room":0.9,"age_days":9,"expected_fill_days":19,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/saic-program-data-systems-analyst","json_url":"https://alion.io/job/saic-program-data-systems-analyst.json","meta":{"generated_at":"2026-10-30T19:16:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8548,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58788},"rest":"https://alion.io/mcp/rest/get_company?id=58788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsaic-program-data-systems-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsaic-program-data-systems-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsaic-program-data-systems-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/saic-program-data-systems-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsaic-program-data-systems-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3188548}},{"tool":"search_jobs","arguments":{"company":"saic.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3188548},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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