{"id":2032430,"url":"https://alion.io/job/saic-voice-and-mobility-technician","title":"Voice and Mobility Technician","company":{"id":58788,"name":"SAIC","domain":"saic.com","url":"https://alion.io/company/saic","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":55,"ghost_share":0,"stale_share":0.964,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Scott Air Force Base, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3643},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-10-07T13:15:01Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-14T07:31:22Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"SAIC is seeking a Voice and Mobility Technician to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).\nThe successful candidate will shall perform voice service administration tasks, including user/group administration, security permissions, group policies, device configuration, resource-monitoring, and ensuring that system architecture components work together seamlessly.\nResponsibilities:\nMaintains several thousand user local circuit, telephones, cellular, and personal electronic device records. This includes activate, suspend, change services and trouble shoot issues with personal electronic devices.\nProvide support for USTRANSCOM Portable Electronic Device (PED) program for unclassified devices.\nInstall, modify, and remove network infrastructure and telecommunication services (e.g., fiber and copper cabling, termination points, programming).\nProvides technical support, installation, maintenance, and administration on voice communications, including VoIP, satellite and the integration of voice technology to support the telephony requirements.\nPerforms a variety of electronic and technical assignments using experience in voice communications hardware and configuration, troubleshooting, user support, performance management, security, and optimization of voice networks.\nCoordinates move, add, change, and disconnect activities, executes system upgrades as required, performs preventative maintenance, installs cabling and resolves repair issues.\nUndertakes telecommunications systems upgrades and answers queries related to system controls and maintenance of the system in general.\nDiagnoses equipment malfunctions.\nMaintains and repairs telecommunications systems and equipment according to manufacturer recommendations and specifications.\nReports and monitors service order changes.\nThis position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.\n Required Qualifications:\nBA/BS + Four (4) years or more experience.\n\nOne of these IAT Level II certifications: Security+, CECCNA-Security, CySA+ **, GICSP, GSEC, CND, SSCP\n\nA Computing Environment (CE) certification or certificate for the technical area of responsibility in either Network support/defense (e.g., Splunk, Cisco, McAfee, etc.) OR (e.g., Microsoft, Linux, Solaris, etc.)\n\nDoD Secret clearance\n\nMust be able to work independently and as part of a team.\n\nMust be available to participate in on-call work on a reoccurring basis.\n\nSolid troubleshooting skills and demonstrated ability of end-to-end problem management and ownership.\n\nExcellent written and oral communication skills.\n\nDesired Qualifications:\nMA/MS\n\nDoD TS/SCI clearance\n\nITIL Foundations V4 certification","description_format":"text","description_chars":3212,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Electronics","Digital Government","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-10-07T14:44:24Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.587,"p_room":0.9,"age_days":6,"expected_fill_days":12,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/saic-voice-and-mobility-technician","json_url":"https://alion.io/job/saic-voice-and-mobility-technician.json","meta":{"generated_at":"2026-10-14T10:13:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11779,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58788},"rest":"https://alion.io/mcp/rest/get_company?id=58788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsaic-voice-and-mobility-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsaic-voice-and-mobility-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsaic-voice-and-mobility-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/saic-voice-and-mobility-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsaic-voice-and-mobility-technician"}]}