{"id":3185026,"url":"https://alion.io/job/sait-senior-advisor-academic-operations","title":"Senior Advisor, Academic Operations","company":{"id":6308,"name":"SAIT","domain":"sait.ca","url":"https://alion.io/company/sait","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":78385,"max":90000,"currency":"CAD","period":"year","gross":null,"usd_annual":64332},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T22:19:31Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-01T14:24:03Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"The Opportunity\nJob classification: P5932 - Supervisor\nSalary range: $78,385 - $90,000. Placement within the range is typically based upon a review of skills, experience, and internal equity.\nHours per week: 37.5\nPaid leave: 4 Weeks Vacation / 14 Flex Days per year\nPosition End Date: December 31, 2027\nDeadline to apply: 9am November 2, 2026\nAs the Senior Advisor, Academic Operations, you play a key role in ensuring pathway programs run smoothly from planning through delivery. You will oversee program staffing, scheduling, enrolment, course administration, faculty loading, and student progression while driving process improvements that enhance the student and faculty experience.\nWorking closely with Academic Chairs, Associate Deans, faculty, and service areas across the institution, you will provide operational leadership and help ensure programs are delivered efficiently and effectively. This role allows academic leaders to focus on curriculum, teaching excellence, and student academic matters while you lead the operational execution that keeps programs on track.\nIf you thrive in a collaborative environment, enjoy optimizing processes, and are passionate about supporting student success through operational excellence, we'd love to hear from you. Apply today and help shape an exceptional learning experience from behind the scenes.\nHow you'll contribute\nProgram Operations and Administration\nOversee day-to-day operations for English Language Foundations, Open Studies and other assigned pathway programming\nTranslate approved enrolment plans, program requirements and funding commitments into executable semester and annual operating plans\nEnsure administrative processes and program activities are completed accurately and on schedule\nManage course and section planning, scheduling requirements, registration capacity, instructional loading, operational calendars and program readiness\nCoordinate the administrative systems supporting adjunct faculty recruitment, appointment, contracting, onboarding, access and teaching readiness\nCoordinate implementation of approved program and operational changes\nProvide operational direction to administrative and advising staff, ensuring students receive timely, consistent information and support\nManage the operational delivery of government-funded programs, including participant eligibility, enrolment targets, funding requirements, expenditures, milestones and reporting deadlines\nCoordinate the implementation of approved program changes without assuming responsibility for curriculum, course content or academic quality\nDevelop and maintain procedures, workflows, records and service standards that ensure consistent delivery across all assigned programs\nEnrolment and Faculty Loading\nMonitor enrolment, course fill rates, waitlists, student progression and available capacity, taking timely action to address delivery requirements\nDevelop and maintain semester course and section plans based on approved program requirements, enrolment forecasts and available resources\nInitiate and administer section additions, cancellations, consolidations and capacity adjustments within approved parameters\nManage the administrative processes required to recruit, appoint, contract, onboard and schedule adjunct faculty\nSupport the work of Academic Chairs by providing accurate enrolment and capacity information; coordinating the administrative requirements associated with program planning and governance; and escalating matters involving academic quality, curriculum, teaching standards, faculty performance, labour relations or significant delivery risk\nCollaborative Operational Leadership and Coordination\nWork alongside Administrators, Analysts and other operational support roles to coordinate workflows, timelines and service coverage required for program delivery\nProvide functional guidance, mentoring and operational expertise to employees performing program administration and student-support activities\nSupport administrative employee recruitment, onboarding, training and orientation by coordinating documentation, system access, procedures and program-specific information\nMonitor service levels, workflow effectiveness and operational risks, implementing or recommending process improvements within the role’s authority\nWork with Academic Chairs at a planning and governance level by providing operational data, identifying risks and translating approved academic decisions into implementation plans\nWork directly with faculty to coordinate scheduling, loading, onboarding, classroom and other operational requirements, without responsibility for faculty performance or academic supervision\nCoordinate with institutional service areas to ensure registration, scheduling, staffing and program-delivery requirements are completed accurately and on time\nEscalate faculty-related, academic, labour-relations, and student conduct matters to the appropriate academic leader\nStudent Pathways and Program Processes\nCoordinate operational processes supporting admission, registration, progression and transition through pathway programming\nIdentify administrative barriers affecting student progression and coordinate resolution with appropriate service areas\nEnsure processes and student communications are clear, consistent and timely\nCoordinate with Advising, OTR and other institutional areas supporting pathway students\nSupport effective transitions from pathway programming into further SAIT studies\nIdentify opportunities to improve student-facing administrative processes\nReporting and Continuous Improvement\nMonitor operational information related to enrolment, retention, progression, course utilization and pathway outcomes.\nMaintain regular program reports and operational updates\nIdentify recurring operational issues, inefficiencies and process gaps\nImplement practical improvements to workflows, documentation and administrative processes\nCoordinate operational requirements associated with REFRESH sessions, cyclical reviews and approved curriculum or program changes\nProvide regular updates to the Senior Manager and academic leadership regarding program operations, risks and emerging issues\nWhat you bring\nDiploma or Bachelor's degree in business administration, education administration, operations, management, or related discipline\n3-5 years progressively responsible experience in program operations, academic administration, post-secondary administration, student lifecycle management, or related environment\n1-2 years experience coordinating scheduling, enrolment, program delivery or administrative processes\nAn equivalent combination of education and experience may be considered","description_format":"text","description_chars":6673,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education","Vocational 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