{"id":1264397,"url":"https://alion.io/job/salescode-ai-technical-support-executive-l2","title":"Technical Support Executive - L2","company":{"id":3175091,"name":"SalesCode.ai","domain":"salescode.ai","url":"https://alion.io/company/salescode","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-08-24T12:13:45Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-09-26T04:41:59Z","board_verified":false,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Role:\nWe are looking for a Technical Support Executive who will be responsible for maintaining and creating reports and resolving technical issues.\nPersonal Attributes :\nStrong, innovative and initiative-seeking approach to problem-solving and finding solutions \nFlexible and proactive/self-motivated working style with strong personal ownership of the problem \nresolution \nStrong communication skills with sound articulation and comprehension \nThe ardent desire to explore and learn emerging interactive technologies \nDesired Skills:\nAbility to write SQL queries \nExcellent knowledge of Excel (VLOOKUP, Pivots, Data formatting etc.) \nAbility to look at the logs and share the exact error with the tech team \nRoles & Responsibilities:\nTo create daily and weekly reports \nResolving technical issues \nDatabase mapping \nWhat’s on Offer\nOpportunity to work with top professionals and experts in a mission mode, to lead and contribute to the creation of a Global company.\nCreate value for the customers, engage with top Global brands and CXOs, and help them experience the Future of Sales.\n Be a part of Wealth Creation and earn extraordinary financial benefits as a part of the ESOP plan, specially designed for high performers.","description_format":"text","description_chars":1224,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales Enablement","Marketing & Sales AI"],"lifecycle":[{"event":"open","at":"2026-09-25T21:49:10Z"}],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.481,"p_room":0.45,"age_days":34,"expected_fill_days":21,"reasons":["conf:49","win:tail"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/salescode-ai-technical-support-executive-l2","json_url":"https://alion.io/job/salescode-ai-technical-support-executive-l2.json","meta":{"generated_at":"2026-09-29T02:21:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2026,"day_limit":5000,"remaining_today":2974,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}