{"id":4007689,"url":"https://alion.io/job/salesforce-associate-renewals-manager","title":"Associate Renewals Manager","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":367,"ghost_share":0.016,"stale_share":0.678,"repost_share":0.038,"time_to_fill_p50_days":31,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-10T08:12:49Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T08:12:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nCustomer SuccessJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nThe Experience\nThe Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Associate Renewal Managers partner with internal stakeholders such as Sales and Customer Success Group (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, and identifying growth opportunities. Associate Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce.\nWhat You'll Actually Be Doing\nContract Renewal Strategy & Execution\nDevelop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust\nAchieves financial and strategic targets for minimizing attrition, positioning favorable terms and boosting incremental revenue via up-sells, cross-sells and add-ons\nProcess Management & Collaboration\nOwn and manage the renewals process in collaboration with the account teams\nCollaborate with internal stakeholders such as Customer Success, Account Executives, and Sales Operations to ensure successful renewals\nIdentify customer requirements, uncover roadblocks, and manage the renewal to completion\nRisk Mitigation & Forecasting\nCommunicate attrition risk clearly and take steps to mitigate\nAccurately maintain/update a rolling 120 day forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies\nInternal Process Adherence\nFollow and adhere to best practices for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting.\n You're Our Person If...\n2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contracts\nPossess negotiation skills that allow for value-based contract negotiations with customer billing contact\nStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience\nAbility to manager global customer relationships, work timings will align with APAC or AMER (EST) shifts\nBachelor's Degree\nEven Better If...\nKnowledge of Salesforce product and platform features, capabilities, and best use\nExperience with an enterprise CRM or customer service application. Experience with Salesforce a significant plus.\nAbility to manage transactions through every stage\nLeadership Qualities:\nPASSION: Passionate about Customer Success\nBEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on\nURGENCY: Ability to move fast and drive business value and results\nOHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart\nTRUST: Trust the company's core values\nADAPTABLE: Excels in high levels of uncertainty and change\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. 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