{"id":3995464,"url":"https://alion.io/job/salesforce-lead-software-engineer-ai-workflow-generation-agentforce-operations","title":"Lead Software Engineer, AI Workflow Generation (Agentforce Operations)","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":341,"ghost_share":0.012,"stale_share":0.677,"repost_share":0.029,"time_to_fill_p50_days":31,"computed_at":"2026-11-09T06:03:00Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"C++","optional":false},{"name":"GCP","optional":false},{"name":"Java","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T01:06:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nSoftware EngineeringJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nThe Experience\nJoin a high-velocity team with deep startup roots. Following our recent acquisition, we operate as a startup-within-Salesforce, managed by the same founders and engineers who built the original company. You get the autonomy of a small team, backed by Salesforce's Data Cloud and security infrastructure, to build a 0-to-1 product at global scale.\nGlobal supply chains still run on email, spreadsheets, and fragmented data. The economy moves fast; supply chains don't. That gap sits on top of the $13T of goods shipped annually, one of the largest untapped opportunities in enterprise software.\nAgentforce Operations is an AI-powered platform for designing, automating, and running end-to-end business processes, with collaboration through familiar channels like email. For Salesforce, it's a back-office growth opportunity with innovations that flow into the front office. Customers are already expanding their use cases faster than we can ship. As one user put it: 'I've been waiting for this for 20 years.'\nWhat You’ll Actually Be Doing\nAs a SLead AI Software Engineer on the Agentforce Operations Process Generation Team, you will drive the ongoing development of our agents. They capture how a customer runs their business today, propose improvements, and turn the result into an executable blueprint of agent and human tasks. The agents plan the work ahead of time and execute on that plan, delivering consistency, correctness, and automation at scale.\nDrive Agent Development & Architecture\nLead development of intelligent agents that complete complex supply chain tasks with reliability and consistency\nSpearhead architectural decisions for distributed systems serving millions of users with 24/7 availability\nDesign and implement planning systems that enable agents to execute multi-step workflows autonomously\nLead Technical Strategy\nPartner with Product Management and Executive Leadership to translate business vision into multi-year technical roadmaps\nGuide technical decision-making for AI model deployment, safety constraints, and reliability frameworks\nDrive adoption of enterprise-grade observability tools and cloud infrastructure best practices\nMentor & Collaborate\nMentor engineers to improve code quality, AI/ML practices, and system design\nCollaborate with cross-functional teams including Design, Product Management, and industry experts to build high-quality product features\nTake on new challenges and responsibilities as needed, and be an enthusiastic team player in a dynamic environment\nEngage directly with customers to gather insights and validate technical approaches\nParticipate in hiring decisions and contribute to our culture of continuous learning\nYou’re Our Person If...\nB.S. in Computer Science or equivalent with coursework in Artificial Intelligence (M.S. preferred)\n5+ years (7-12 for Lead, 4-8 for Senior) of industry experience in Software Engineering, with a focus in AI/ML\nProficiency in multiple programming languages such as Python, Go, Java, or C++\nStrong background in APIs, data modeling, and databases\nDemonstrated ability to work both independently and collaboratively in a dynamic environment\nExpertise in model evaluation. You have a track record of designing custom benchmarks and automated testing suites for complex models, including the integration of production telemetry to monitor live model performance and data drift.\nEven Better If...\nYou understand current LLM orchestration frameworks and have moved past them when necessary\nPassion for continuous learning and development in AI technologies, and enthusiasm for mentoring peers\nA proven collaborator who can manage stakeholders and drive consensus across diverse engineering and product teams.\nExperience with enterprise-grade observability tools (e.g., Splunk) and cloud infrastructure (AWS/GCP).\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.\nIn the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.\n\nThe typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.\n\nThe range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.","description_format":"text","description_chars":8304,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["BI & Dashboard Software","Marketing Automation","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-11-10T01:06:44Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1,935 · green card filings: 591","filings_12m":1935,"filings_prev_12m":1853,"green_card_filings_12m":591,"median_offered_wage_usd":191971,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1171}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-10T02:51:06Z"},"pay":null,"html_url":"https://alion.io/job/salesforce-lead-software-engineer-ai-workflow-generation-agentforce-operations","json_url":"https://alion.io/job/salesforce-lead-software-engineer-ai-workflow-generation-agentforce-operations.json","meta":{"generated_at":"2026-11-10T02:51:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6648,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":70},"rest":"https://alion.io/mcp/rest/get_company?id=70"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsalesforce-lead-software-engineer-ai-workflow-generation-agentforce-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsalesforce-lead-software-engineer-ai-workflow-generation-agentforce-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsalesforce-lead-software-engineer-ai-workflow-generation-agentforce-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/salesforce-lead-software-engineer-ai-workflow-generation-agentforce-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsalesforce-lead-software-engineer-ai-workflow-generation-agentforce-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3995464}},{"tool":"search_jobs","arguments":{"company":"salesforce.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3995464},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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