{"id":3345832,"url":"https://alion.io/job/salesforce-manager-technical-consulting-slack","title":"Manager, Technical Consulting- Slack","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":340,"ghost_share":0.015,"stale_share":0.688,"repost_share":0.038,"time_to_fill_p50_days":30,"computed_at":"2026-10-30T05:48:23Z"}},"role":"HR","role_family":"HR","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":335},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"DLP","optional":false},{"name":"GCP","optional":false},{"name":"Git","optional":false},{"name":"Heroku","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Node JS","optional":false},{"name":"Okta","optional":false},{"name":"Python","optional":false},{"name":"Salesforce","optional":false},{"name":"Slack","optional":false},{"name":"AI Agents","optional":true},{"name":"Apex","optional":true},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-27T17:07:17Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T19:26:54Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nCustomer SuccessJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nAbout the Role\nAs a Technical People Manager for the Slack Practice within Salesforce Professional Services (GDC), you will build, coach, and lead a high-performing team of Slack technical consultants, developers, and architects. In this role, you will bridge the gap between people leadership, technical architecture, and enterprise delivery excellence.\nYou will partner closely with global practice leaders, onshore engagement managers, and enterprise customers to deliver complex Slack transformations-ranging from large-scale Enterprise Grid migrations and custom app development to next-generation Agentforce and Salesforce integrations.\nThis role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce’s Industries Cloud.\nKey Responsibilities:\nManage, mentor, and grow a team of 15 technical consultants, Slack developers, and technical architects.\nConduct regular 1:1s, performance appraisals, goal-setting, and career progression planning.\nDrive team enablement initiatives, certification bootcamp (Certified Slack Developer, Certified Slack Admin), and hands-on skill development across emerging features (Agentforce in Slack, Slack CLI).\nLead recruitment, technical interviews, and onboarding to scale the Slack practice with top-tier talent.\nCultivate an inclusive, collaborative, and innovation-driven culture within the GDC.\nServe as a Technical Architect for Slack enterprise implementations, providing architectural oversight across client deliverables.\nEstablish best practices, reusable code repositories, standard operating frameworks, and review gates for Slack custom apps (Bolt framework, Block Kit, API limits, and security).\nOversee enterprise migration architectures, ensuring best practices for identity mapping, data retention, DLP compliance, and cutover execution.\nChampion architecture reviews and guide technical teams through complex customer design challenges.\nPartner with Resource Management and Global Practice Directors to ensure optimal staffing, utilization, and project readiness.\nLead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.\nCollaborate with onshore delivery teams to scope technical effort, review estimates, and ensure seamless global delivery collaboration.\nLead practice initiatives around Slack + Salesforce convergence (e.g., Agentforce for Slack, Salesforce Channels, CRM integrations).\nDrive internal IP development, such as reusable Slack accelerators, migration automation scripts, and workflow templates.\nRequired Technical Skills & Competencies:\n Slack Enterprise Grid & Administration:Deep understanding of Slack Enterprise Grid topology, multi-workspace scoping, and enterprise governance.\nExperience with identity lifecycle management: SAML 2.0 SSO (Okta, Azure AD, Ping) and SCIM directory sync.\nStrong foundation in enterprise security, compliance, Data Loss Prevention (DLP), eDiscovery, Enterprise Key Management (EKM), and the Slack Audit Logs API.\nGovernance of Slack Connect, external collaboration policies, and app installation approval pipelines.\n\nSlack App Development & APIs:Proven hands-on background in Slack app development using the Bolt Framework (Node.js or Python).\nMastery of Block Kit, interactive UI components, modals, and App Home tab architectures.\nThorough knowledge of the Slack Web API, Events API, Webhooks, Socket Mode vs. HTTP endpoint configurations, and rate-limiting best practices.\nFamiliarity with the Slack CLI, modular app architecture, manifest files (manifest.json), and Workflow Builder custom functions.\n\n Enterprise Migration & Consolidation:Architectural knowledge of migrating from legacy communication platforms (Microsoft Teams, Mattermost, freemium/standalone Slack workspaces) to Slack Enterprise Grid.\nFamiliarity with user/channel mapping schemas, export/import APIs, data parity verification, and cutover runbook execution.\n\n DevOps & Engineering Standards:Solid understanding of modern CI/CD pipelines, Git workflows, automated testing frameworks, and secure API integration standards.\nExperience hosting Slack apps on cloud infrastructure (Heroku, AWS, GCP, or Azure).\n\nRequired Qualifications & Experience:\nTotal Experience: 10-15+ years in software engineering, technical consulting, or enterprise cloud solutions.\n Management Experience: 5+ years of direct people management experience leading technical teams (software engineers, technical consultants, or architects) in a global delivery / consulting model.\n Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.\nPreferred Qualifications (Nice to Have):\n Salesforce Platform Knowledge:Familiarity with core Salesforce platform capabilities (Sales Cloud, Service Cloud, Platform Events, Apex, Flow).\nHands-on experience or architectural knowledge of integrating Salesforce with Slack (Salesforce for Slack apps, CRM record sync, Agentforce integration).\n\nCertifications:Certified Slack Administrator or Certified Slack Developer (highly preferred).\nSalesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, or Platform Developer I).\n\nExperience working in large-scale professional services, system integration (SI) consultancies, or enterprise SaaS vendor delivery centers.\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. 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