{"id":2659683,"url":"https://alion.io/job/salesforce-principal-software-engineer-pmts-3","title":"Principal Software Engineer - PMTS","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":432,"ghost_share":0.014,"stale_share":0.595,"repost_share":0.058,"time_to_fill_p50_days":22,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bellevue, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":197300,"max":313700,"currency":"USD","period":"year","gross":null,"usd_annual":313700},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude Code","optional":false},{"name":"ITSM","optional":false},{"name":"Java","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"PagerDuty","optional":false},{"name":"Scrum","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T20:46:23Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nSoftware EngineeringJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nOur team is dedicated to enhancing core experiences and operational stability utilizing Salesforce on Salesforce on our internal salesforce instance, Epic Org. We deliver critical support and drive strategic engineering initiatives to empower our partners and internal teams. Our current focus areas include:\n Driving T&P Productivity with AI/Agentforce: Leading the transformation of how we work across Technology & Products (T&P) by utilizing Agentforce and AI to deliver massive productivity and efficiency gains. This includes prioritizing investment in top-down agents, developing the Agentforce environment and ADLC to enable teams to build and adopt agents, and establishing the necessary governance, content strategy, and enablement to operationalize the process.\nStrategic Support Optimization: Designing, building, and delivering a formalized support mechanism/agent that generically integrates between core systems like Slack, Pager Duty, and Service Cloud. Our immediate goal is to significantly improve support flows for teams with a long-term vision to scale this solution to any team needing support improvements.\n Data and Pipeline Excellence: Partnering with key internal customers to ensure their success, including formalizing highly sensitive unstructured data (e.g., contract data) using Data Governance, Custom Objects, and Prompt Templates. We are focused on improving the reliability of key pipelines, such as the DataKit pipeline, to create a consistent and self-serve experience and minimize unnecessary escalations.\n Platform Enablement and Operations: Delivering critical operational stability by managing support items, successfully completing audits (like SOX), and ensuring the smooth adoption of key new/GA features (SentOS, MCP, ITSM) as customer-0 in EPIC Org.\nYour Impact\nJoin our team of all stars as we execute a strategic pivot to concentrate efforts on core platform experiences. You will be instrumental in:\nDirectly contributing to the development and delivery of the Agentforce environment and ADLC. You will enable T&P teams to build, deploy, and adopt internal agents by defining standards and best practices, and delivering the necessary upskilling and operationalization required to scale AI-driven productivity.\nBuilding out the foundational components of our generic, integrating support agent.\nWorking directly with internal builders and customers to ensure product success and pipeline reliability.\nAbsorbing key support and enablement work from the Internal Agents Program, specifically supporting Pipelines with iADLC.\nYou will be at the forefront of driving operational excellence and innovative platform solutions that make our internal engineering and support teams super productive, allowing them to deliver products efficiently across the EpicOrg ecosystem.\nRequired Skills:\nExperience with Java, C# or other OOP Languages\nStrong understanding of object-oriented programming and at least 10 + years of professional software development experience\nGood understanding of E2E lifecycle of product development working with multiple engineers\nExperience with RESTful services\nExperience with software deployments in an AWS environment\nClear understanding of enterprise build pipelines that include automated testing\nGood understanding of Unit and Integration Testing\nThorough knowledge of Design Patterns\nAbility to analyze performance data, build dashboards to plot and analyze large swaths of data\nExperience with Agile development methodology (e.g., Scrum)\nExperience with continuous integration / continuous delivery server technologies\nKnowledge of professional software engineering practices & best practices for the full software development life cycle, including\ncoding standards, code reviews, source control management, build processes, testing, and operations Designing and implementing\nserver-side applications, middleware and frameworks\nExcellent communication skills via email, instant messaging, conference calls, and in-person\nBachelor's degree in computer science or other relevant technical field, or equivalent experience\nLeverage AI-powered developer tools (e.g., Claude Code, Agentforce) to accelerate development workflows, automate operational tasks, and drive engineering productivity across the team.\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.\nIn the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.\n\nThe typical base salary range for this position is $197,300 - $313,700 annually. \n\nThe range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.","description_format":"text","description_chars":8404,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","AI Agents","Team Communication & Collaboration","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-16T00:14:52Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":313700,"is_top_pay":true},"html_url":"https://alion.io/job/salesforce-principal-software-engineer-pmts-3","json_url":"https://alion.io/job/salesforce-principal-software-engineer-pmts-3.json","meta":{"generated_at":"2026-10-16T23:47:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5914,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":70},"rest":"https://alion.io/mcp/rest/get_company?id=70"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsalesforce-principal-software-engineer-pmts-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsalesforce-principal-software-engineer-pmts-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsalesforce-principal-software-engineer-pmts-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/salesforce-principal-software-engineer-pmts-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsalesforce-principal-software-engineer-pmts-3"}]}