Qualified Senior Solution Engineer - Martech

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Opportunity

Qualified Solutions Engineers act as the tip of the spear for our Go-to-Market (GTM) team. SEs are focused on delivering world-class product demonstrations, driving product development based on market feedback, and building scalable solutions for the entire GTM team.

You’ll work closely with Account Executives, but you’ll also partner with Qualified Success Architects and Support to figure out where gaps are and how they may be filled by collaborative efforts. We’re looking for an A+ player that will help make the most of the incredible market opportunity that lies ahead. Your work will be critical for the success of our customers and our company.

What You'll Be Doing

• Showcasing Qualified to prospective customers with world-class product demonstrations. Think: custom demos, discovery demos, and technical workshops on the scale of ~15 per week.
• Become a subject matter expert on Qualified’s capabilities, customer stories, and best practices
• Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high-leverage technologies
• Own the technical discovery and qualification process for Qualified prospects and provide guidance on technical deal strategy
• Partner with Account Executive teams to identify customer business goals, needs, and pains
• Provide technical responses to Security Questionnaires
• Write technical blog content about Qualified capabilities
• Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams
• Monitor industry news on technology products, partners, and competitors to ensure you and your team provide a deep ecosystem expertise

Qualifications:

• Bachelor's Degree
• 5+ years of relevant Solutions Engineering experience
• Experience in Salesforce CRM, marketing automation, and data enrichment
• Excellent communication skills and polished presenter
• Seamlessly relate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people.
• Solution sales driven and a clear understanding of the business value
• Proven experience providing pragmatic solutions to a complex set of customer requirements that lead to winning the deal.
• You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical.
• Ability to hear customer pains, identify root-cause analysis in real-time and tie business problems to Qualified’s technical solutions with an understanding of technology value propositions.
• Proven capacity to quickly absorb new concepts and technologies.
• Perform well under uncertain, high pressure, and high impact conditions.
• Bonus: Documented programming experience (frontend or backend programming languages. Apex is a plus!)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.