{"id":1913764,"url":"https://alion.io/job/salesforce-renewals-manager-2","title":"Renewals Manager","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":384,"ghost_share":0.01,"stale_share":0.586,"repost_share":0.049,"time_to_fill_p50_days":22,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":71400,"max":95550,"currency":"USD","period":"year","gross":null,"usd_annual":95550},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Salesforce","optional":false}],"status":"closed","first_seen_at":"2026-10-05T15:34:51Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-10T20:01:38Z","board_verified":false,"closed_at":"2026-10-10T20:01:38Z","days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nCustomer SuccessJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\n\n At Qualified by Salesforce, our Renewals Manager will strive to create long-term, trusting relationships with our customers. The Renewals Manager will own a portfolio of existing customers, prioritize maximizing customer retention through negotiating complex contracts and developing new business from existing customers. At Qualified, you are holding the keys to our annual renewal kingdom. You drive these existing relationships ensuring that we maintain thriving, happy customers while also navigating the moving pieces and complexities around startup contracts that also will cross over to massive Salesforce agreements through eventual M&A activities.\nWhat You’ll Be Doing:\nOwning our customer renewals by building and maintaining long-lasting client relationships\nDeveloping strong relationships with customers, connecting with key business executives and stakeholders and preparing customer facing presentations and pricing\nAnswering client queries and identifying new business opportunities among existing customers\nLiaise with cross-functional internal teams to improve the entire customer experience\nServe as the lead point of contact for all customer account management matters\nNegotiate contracts and close agreements to maximize profits and minimize customer churn\nEnsure the timely and successful delivery of our solutions according to customer needs and objectives\nClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders\nForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)\nPrepare reports on account status\nCollaborate with sales team to identify and grow opportunities\nAssist with challenging client requests or issue escalations as needed\nWhat We’re Looking For:\n3+ years of proven work experience as a Renewals Manager, Account Manager, or Key Account Manager.\nBA/BS degree in Business Administration, Sales or relevant field is required\nDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level\nSolid experience with CRM software (e.g. Salesforce) and CPQ tools\nExperience delivering client-focused solutions to customer needs\nYou have a way with people, and are an excellent communicator\nProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail\nExcellent listening, negotiation and presentation abilities\nStrong verbal and written communication and negotiation skills in order to handle multiple tasks and clients at once\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.\nIn the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.\n\nThe typical base salary range for this position is $71,400 - $95,550 annually\n\nThere is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $78,540 - $105,140 per year. 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