{"id":4022489,"url":"https://alion.io/job/salesforce-salesforce-innovation-centre-analyst","title":"Salesforce Innovation Centre - Analyst","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":367,"ghost_share":0.016,"stale_share":0.678,"repost_share":0.038,"time_to_fill_p50_days":31,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-11-10T15:37:38Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T15:37:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nSalesJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nWhat You'll Be Doing & Why It Matters\nThe role of a Coordinator in the Salesforce Innovation Centre (SIC) is to create meaningful customer experiences which enhance and accelerate the customers' business goals and objectives as part of an SIC Engagement. This means facilitating the planning, preparation and execution of SIC Engagements, while following global best practices and procedures. The Coordinator works closely with Strategists and Account Executives (AE) to organize the overall experience of SIC Engagements. This dynamic role is for someone interested and experienced in a career in marketing, program, sales events and productivity.\nCore Responsibilities & Scope\nCreate and shape the customer experience by gaining an understanding of the customers' business objectives and AE goals for the SIC Engagement to deliver exceptional customer experiences\nPartnering with Strategists on your team to ensure the success criteria of each customer engagement is met, with a series of planning calls, asynchronous collaboration, and individual preparation\nClearly articulate the above objectives in meetings, speaker invitations and stakeholder inquiries\nManage all meeting logistics - including SIC experiences, room and speaker calendar scheduling, catering coordination, room readiness - to deliver engagement execution excellence\nManage an ecosystem of on-site logistics (such as office management, IT, porters, workplace services/real estate team, etc.)\nPrepare, collect, and understand SIC Engagement surveys to gauge real-time feedback and improve the program\nSupport and lead programs and projects across the SIC teams driving continual growth of the SIC program\nLeverage Salesforce tools and dashboards to capture, measure and share our key metrics and KPIs\n Minimum Requirements\nCommitment to customer satisfaction and creation of seamless customer experiences\n3+ years of functional experience in sales meetings or executive briefings\nIdeal candidate has customer-facing experience and/or event management experience\nFlexibility and curiosity to adapt to changes driven by our customers' expectations\nDiplomacy\nStrong problem solving skills and the ability to assess when escalation is needed\nLateral thinker who is teamwork oriented and enjoys working with a high level of collaboration\nCollaboration across a variety of vendors and support models\nAbility to deliver on expectations with a high degree of autonomy and creativity\nA keen eye for detail\nExcellent written and verbal communication skills, with exceptional grammar, spelling, and punctuation skills\nEnglish fluent\nFamiliarity with the Salesforce application, dashboards and reporting skills is a key differentiator\nStrong logistical skills and the ability to work with executive and sales management, and other Salesforce organizations and stakeholders to ensure the success of the SIC Engagement\nExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nWe are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. 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