{"id":2895039,"url":"https://alion.io/job/salesforce-senior-specialist-solution-engineer","title":"Senior Specialist Solution Engineer","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":355,"ghost_share":0.017,"stale_share":0.685,"repost_share":0.045,"time_to_fill_p50_days":29,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":127000,"max_usd":230000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":34},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-28T13:28:49Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nSalesJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nAbout Salesforce\nSalesforce is the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.\nApplications for this position will be accepted on an ongoing basis.\nOverview\nAre you a technically-minded, courageous communicator with a startup mentality and a passion for innovation? Do you thrive in a fast-paced environment where you can build, scale, and evangelize cutting-edge solutions? Salesforce is heavily investing in two key specialist teams and solutions: HR Service (soon to include ITSM) and Partner Ecosystem Management (an upgraded version of Partner Relationship Management). We've recently established these teams and are excited to continuously develop programming, assets, and foundational elements to drive the growth and success of these product portfolios.\nThis Specialist Solution Engineer role sits within our Emerging Business Unit, focusing on products in a similar growth lifecycle phase. Our mission is to incubate, scale, and grow these solutions with a startup mindset. You'll operate as a subject matter expert, articulating the value of our solutions and their seamless integration within the broader Salesforce portfolio. This is a dynamic role where your ability to think outside the box, challenge the status quo, and identify solutions that drive sales will be key to our team's success.\nProduct Overview\nAs a Specialist Solution Engineer, you will be instrumental in demonstrating and evangelizing two critical solution areas:\nSalesforce Partner Ecosystem Management (PEM): The Hub for Partner Success Our PEM solution provides a unified, scalable platform for businesses to manage their entire partner lifecycle. This comprehensive \"partner command center\" eliminates fragmented systems and administrative complexity. You'll be selling a solution that helps companies:\nStreamline Partner Onboarding & Engagement: Simplify the entire process from recruitment to ongoing collaboration, ensuring partners are quickly enabled and integrated.\nBoost Partner Productivity: Provide secure, customizable partner portals, automation tools, and integrated access to sales processes (leads, opportunities, quotes, orders) for more efficient partner work.\nEnhance Partner Enablement: Deliver targeted training, marketing content, and essential resources to ensure partners have what they need to succeed.\nOptimize Channel Strategy: Leverage rich insights and analytics to guide partner tiering, incentive programs, and overall business planning, enabling data-driven decisions.\nFacilitate Seamless Collaboration: Foster real-time collaboration between internal teams and partners, ensuring coordinated support and faster deal velocity.\nSalesforce Channel Revenue Solutions: Maximizing Channel Profitability Complementing PEM, our Channel Revenue Solutions are designed to optimize and automate the complex financial aspects of channel sales, including the powerful Revenue Cloud and specialized Channel Revenue Management capabilities. You'll be helping clients:\nAutomate Product-to-Cash Processes: Enable end-to-end revenue generation and management on a single, trusted platform, supporting both one-time sales and subscription services.\nSimplify Pricing & Quoting: Streamline product catalog management, define consistent pricing models, and empower sales reps (both direct and and partner) to configure complex products and generate accurate quotes with ease.\nOptimize Rebate and Incentive Programs: Gain total control over program setup, track and enforce all types of rebate programs (growth, volume, ship and debit, price protection), and ensure accurate payouts, building partner trust and loyalty.\nGain Unified Visibility: Bring all channel inventory, rebates, payouts, and transaction data into Salesforce, providing a complete picture of partner activity and financial performance.\nDrive Channel Growth: Motivate partners through automated deal registration, streamlined claim submissions, and transparent insights into new opportunities and payout statuses, directly impacting their bottom line and your client's revenue.\nResponsibilities\nA Specialist Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines. Your key responsibilities will include:\nSupport deal cycles specifically tied to Partner Ecosystem Management and Channel Revenue Management Solutions, including:\nPerforming Discovery Calls\nPerforming Product Demonstrations\nSupporting technical architecture meetings\nCreate and develop assets and programming to scale the Partner Ecosystem Management teams and solutions. This can include:\nIndustry point-of-views\nDemo components and recordings\nTechnical point-of-view documents\nDiscovery guides\nWorkshop programming\nAttend events to evangelize solutions (Salesforce World Tours, industry events, Dreamforce).\nInternally evangelize the solutions across our Core and Service Cloud Account Executives (AEs) and Solution Engineers (SEs).\nStay up to date on product innovation to be able to speak to and demonstrate key features and benefits.\nRequired Qualification s\nBachelor's degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience.\nMinimum of 4 years of professional experience in a Solution Engineering space or relevant adjacent roles.\nDeep experience and understanding of the Salesforce Platform is required.\nSolid oral, written, presentation, collaboration, and interpersonal communication skills.\nAbility to work as part of a team to solve technical problems in varied environments.\nStrong presentation skills, both virtually and in person.\nValue proposition-minded with strong business acumen.\nPreferred Qualifications\nPreferred experience with Sales Cloud, Experience Cloud, and/or Marketing Cloud.\nSalesforce Admin 201 certification or similar technical certification preferred.\nPrevious experience as a solution/sales engineer for a CRM company or similar technology.\nFluency in English and French, or German.\nWhat We Offer\nA dynamic, fast-paced environment with exciting challenges and opportunities to build compelling solutions.\nThe chance to interact with the entire customer lifecycle, from discovery to solution implementation.\nOpportunities for continuous learning and professional development.\nA collaborative and supportive team environment that values innovation and fun.\nAre you ready to be a part of an outstanding team that is selling into the world's top organizations and help shape the future of partner and channel management?\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nWe are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. 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