{"id":3817662,"url":"https://alion.io/job/salesforce-senior-technical-architect-life-sciences-6","title":"Senior Technical Architect – Life Sciences","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":341,"ghost_share":0.012,"stale_share":0.677,"repost_share":0.029,"time_to_fill_p50_days":31,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Rome, Italy","Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":84600,"max":118800,"currency":"EUR","period":"year","gross":null,"usd_annual":133374},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"21 CFR Part 11","optional":false},{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Apex","optional":false},{"name":"GDPR","optional":false},{"name":"Veeva","optional":false}],"status":"closed","first_seen_at":"2026-11-05T16:41:09Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T00:48:33Z","board_verified":false,"closed_at":"2026-11-07T00:48:33Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nCustomer SuccessJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nThe Experience\nSalesforce Professional Services is seeking a Senior Technical Architect to support our Life Sciences customers within the Customer Success Group (CSG). You will serve as a strategic advisor and Salesforce product and platform expert to pharmaceutical, biotechnology and medical technology organisations, helping them turn business priorities into scalable, secure and maintainable solutions.\nYou will work with customers and partners to define the solution vision, lead technical architecture and guide implementation across commercial operations, medical affairs, patient services and, where relevant, clinical engagement. You will connect industry needs with platform capabilities while helping customers manage complexity, reduce technical debt and realise long-term value.\nThe role combines hands-on technical expertise with consulting and leadership. You will engage developers, business stakeholders and executives, align multiple delivery teams and help customers make informed architecture decisions within a regulated environment.\nWhat You'll Actually Be Doing\nServe as a trusted advisor to Life Sciences customers, connecting business objectives with Salesforce architecture, delivery roadmaps and measurable outcomes.\nLead architecture for complex engagements, coordinate the work of solution and technical architects, and align decisions across customers, partners and Salesforce teams.\nTranslate requirements for healthcare professional (HCP) and healthcare organisation (HCO) engagement, medical affairs, patient support and other relevant Life Sciences processes into practical solution designs.\nDesign data, integration and security architectures connecting Salesforce with enterprise platforms, master data, content repositories and relevant clinical or safety systems.\nPartner with customer quality, privacy, security and regulatory teams to translate applicable requirements into access controls, consent handling, auditability, validation evidence and release governance.\nReview architecture, implementation approaches and key deliverables to ensure performance, scalability and maintainability. Guide configuration and development, and contribute hands-on where required.\nShape migration and rollout strategies that address data quality, legacy applications, global standards and local market needs.\nWork closely with project and engagement managers to plan delivery, manage dependencies and risks, resolve issues and set clear customer expectations.\nEvaluate AI and automation use cases with customers, defining appropriate data access, human oversight and evaluation criteria.\nMentor customers, partners and colleagues; contribute reusable patterns and industry knowledge; and support pre-sales activities where required.\n You're Our Person If...\nCandidates must already be authorised to work in Italy.\nLanguage: Italian and English fluency.\n12+ years of enterprise architecture or technical consulting experience, including 4+ years leading Salesforce implementation projects.\nExperience delivering CRM technology solutions (OCE, VEEVA, etc) for pharmaceutical, biotechnology or medical technology organizations, with knowledge of one or more areas such as commercial engagement, market access, medical affairs, patient services or clinical operations.\nStrong Salesforce application design skills, supported by experience in data modelling, integration, identity, security and platform scalability.\nHands-on configuration and development experience, including Salesforce customisation and coding in object-oriented languages.\nExperience with APIs, enterprise integration patterns, data migration from legacy CRM platforms (Veeva, OCE, etc) and the design of connected enterprise applications.\nUnderstanding of delivery in regulated environments and the ability to work with customer specialists on privacy, consent, data integrity and validation requirements.\nProven ability to lead technical teams, manage architecture decisions and deliver through agile methods across distributed, multidisciplinary teams.\nStrong communication, presentation and facilitation skills, with the ability to explain technical trade-offs and influence senior business and technology stakeholders.\nAbility to take ownership of complex problems, learn new technologies quickly and travel regionally or occasionally internationally according to customer needs.\n Even Better If...\nExperience with Salesforce Life Sciences Cloud and its commercial, medical or patient services capabilities.\nExperience with HCP/HCO master data, omnichannel engagement, medical content workflows or patient programme integrations.\nExperience planning CRM modernisation, legacy platform migration or multi-country deployments for Life Sciences customers.\nCompliance knowledge: Knowledge of the standard regulation(GxP, 21 CFR Part 11, GDPR etc).\nCore platform skills: as Apex, LWC, APIs, Experience Cloud, Life Science Cloud .\nExperience with Agentforce, enterprise data platforms or AI-assisted development tools, including an understanding of their strengths, limitations and governance needs.\nSalesforce Certified Technical Architect (CTA) or multiple Salesforce architecture certifications.\nExperience leading enterprise transformation and building relationships with C-level executives and senior technology leaders.\nA degree in Computer Science, Engineering or a related discipline, or equivalent demonstrable professional experience.\nWhat You Bring\nTrust: Integrity, transparency and sound judgement when working with customers, colleagues and sensitive information.\nCollaboration: A commitment to shared outcomes, knowledge sharing and the development of others.\nLeadership: Clear communication, a considered point of view and the confidence to guide decisions while listening to different perspectives.\nIndustry curiosity: A desire to understand how Life Sciences organisations work and how technology can improve experiences for healthcare professionals and patients.\nAdaptability: Comfort with ambiguity and with a fast-changing product and AI landscape.\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.\nAt Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.\nThe typical base salary range for this position is EUR 118,800 to EUR 84,600 annually. Italy CBA (Contratto collettivo nazionale di lavoro del commercio) (01/04/2015 - ) Quadri\nIn addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.","description_format":"text","description_chars":9726,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Italy","iso":"IT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Marketing Automation","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-11-05T16:41:09Z"},{"event":"close","at":"2026-11-07T00:48:33Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":133374,"is_top_pay":false},"html_url":"https://alion.io/job/salesforce-senior-technical-architect-life-sciences-6","json_url":"https://alion.io/job/salesforce-senior-technical-architect-life-sciences-6.json","meta":{"generated_at":"2026-11-09T15:49:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22563,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":70},"rest":"https://alion.io/mcp/rest/get_company?id=70"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsalesforce-senior-technical-architect-life-sciences-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsalesforce-senior-technical-architect-life-sciences-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsalesforce-senior-technical-architect-life-sciences-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/salesforce-senior-technical-architect-life-sciences-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsalesforce-senior-technical-architect-life-sciences-6"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3817662}},{"tool":"search_jobs","arguments":{"company":"salesforce.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3817662},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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