{"id":3549707,"url":"https://alion.io/job/salesforce-senior-technical-consultant-13","title":"Senior Technical Consultant","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":342,"ghost_share":0.018,"stale_share":0.687,"repost_share":0.041,"time_to_fill_p50_days":31,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":123000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1900},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Apex","optional":false},{"name":"Azure Data Factory","optional":false},{"name":"CI/CD","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Git","optional":false},{"name":"Informatica","optional":false},{"name":"MuleSoft","optional":false},{"name":"Rest API","optional":false},{"name":"Salesforce Data Cloud","optional":false},{"name":"Scrum","optional":false},{"name":"SOAP","optional":false},{"name":"Talend","optional":false}],"status":"live","first_seen_at":"2026-10-30T22:10:52Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T10:24:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nCustomer SuccessJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nSENIOR SALESFORCE TECHNICAL CONSULTANT - CORE (SALES & SERVICE CLOUD)\nLocation: Mexico City (CDMX), Mexico\nROLE OVERVIEW\nThe Senior Technical Consultant - Core (Sales & Service Cloud) is a hands-on execution role within the Strategic Migration CoE / Migration Factory. The role supports end-to-end migrations and implementations from legacy CRM platforms (e.g., Siebel, Microsoft Dynamics, legacy or custom CRMs, other Salesforce orgs) to Salesforce Sales Cloud and Service Cloud. Unlike the Technical Architect (who owns solution strategy and design), this role focuses on detailed technical implementation: platform configuration, declarative and programmatic development, data migration, integrations, and quality validation. You will work under the architect's guidance and in direct contact with client teams, and you will mentor junior consultants and set technical quality standards on the team.\nRESPONSIBILITIES\nConfigure and build Sales Cloud and Service Cloud components: Lead/Opportunity management, Accounts and Contacts, Products/Price Books/Quotes, Forecasting, Cases, Omni-Channel, Entitlements/Milestones, Knowledge, Service Console, and Email-to-Case/Web-to-Case.\nBuild declarative automation (Flow, Process Builder migration, validation rules, approval processes) and customizations with Apex, SOQL, and LWC, following best practices and governance limits.\nExecute technical data migration (Accounts, Contacts, Opportunities, Cases, attachments, history) per the architect's blueprint, using Data Loader, Data Import Wizard, and/or ETL tools.\nConfigure security and access models: profiles, permission sets, roles, sharing rules, and field-level security.\nDesign and configure integrations with external systems (ERP, telephony/CTI, marketing platforms) via REST/SOAP APIs, Platform Events, and MuleSoft.\nBuild and execute test plans (unit, integration, UAT support) and data validations ahead of cutover and go-live.\nPerform code reviews, and mentor and guide junior consultants on best practices.\nDocument configurations, code, and technical decisions for Migration Factory playbooks and accelerators.\nParticipate in discovery workshops and client validation sessions, proactively identifying and escalating technical risks to the architect.\n MUST-HAVE\nStrong hands-on experience configuring Sales Cloud and/or Service Cloud (Lead-to-Opportunity, Case management, Service Console, Omni-Channel).\nSolid knowledge of Flow and declarative automation.\nAdvanced Apex, SOQL, and LWC (or Aura).\nDeep understanding of the Salesforce data model, the security model, and data migration best practices for large volumes.\nExperience with API integration (REST/SOAP) and/or middleware.\nExperience with CRM migration or implementation projects.\nFamiliarity with Salesforce DevOps tools (Git, SFDX, CI/CD, sandboxes, and deployment strategies).\n PREFERRED\nPrior experience migrating from Siebel, Microsoft Dynamics, SAP CRM, Oracle, or other legacy CRMs.\nExposure to CPQ, Experience Cloud, Field Service, or Revenue Cloud.\nExposure to Salesforce Data Cloud and Agentforce / Einstein capabilities.\nETL tools (Informatica, Talend, MuleSoft, Azure Data Factory).\nExperience with telephony/CTI integrations (e.g., Service Cloud Voice).\nExperience in Agile/Scrum delivery environments.\n EXPERIENCE\n5+ years of Salesforce experience.\n3+ years working directly in Sales Cloud and/or Service Cloud (ideally including at least 1 migration or full implementation project).\nExperience collaborating on client-facing teams under the direction of an architect or technical lead.\nExperience mentoring or guiding other consultants.\nCERTIFICATIONS\nSalesforce Administrator, Platform App Builder, Platform Developer I, Sales Cloud Consultant, Service Cloud Consultant. Preferred: Platform Developer II, Integration Architecture Designer, Data Architect.\nSOFT SKILLS\nDedication to time and tasks\nCommunicate Efficiently\nCollaborate to Drive Success\nWork well in group\nDemonstrate Business Insight\nDisplay Emotional Intelligence\nDesire to work in a fast-paced, challenging environment\nHighly motivated and results-oriented\nEngage in Fearless Conversations\nManage Ambiguity\nSolve Problems Creatively\nOUR TEAM VALUES\nTRUST: Trusts the company's core values; shows integrity, clarity, and reliability\nTEAM PLAYER: Proficient at collaboration and working with members of a team\nCOMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence\nLEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment\nACTIVE LISTENING: Listens actively with appreciation and takes action based on feedback\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. 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