{"id":2626719,"url":"https://alion.io/job/salesforce-software-engineering-lmts-ai-core-remote","title":"Software Engineering LMTS - AI Core (REMOTE)","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":432,"ghost_share":0.014,"stale_share":0.595,"repost_share":0.058,"time_to_fill_p50_days":22,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":172500,"max":260100,"currency":"USD","period":"year","gross":null,"usd_annual":260100},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Embeddings","optional":false},{"name":"Go","optional":false},{"name":"Hybrid Search","optional":false},{"name":"JavaScript","optional":false},{"name":"LLM","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Reranking","optional":false},{"name":"Ruby on Rails","optional":false},{"name":"SQL","optional":false},{"name":"pgvector","optional":true},{"name":"Ruby","optional":true}],"status":"live","first_seen_at":"2026-10-15T15:23:28Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T04:41:00Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nSoftware EngineeringJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nEngineering at Qualified\nEngineering at Qualified is a high-ownership, high-velocity environment where engineers ship customer-facing product to real enterprises at scale. We're building at the frontier of AI + product: developing agentic software and\nembedding AI directly into our platform, using modern toolchains and processes that help engineers move faster while staying focused on high-impact problem solving.\nFollowing our acquisition by Salesforce, we continue to operate with the pace and ownership of a startup, backed by the distribution, resources, and long-term runway of a global enterprise. Engineers have true end-to-end ownership from idea to production: scoping, implementation, testing, deployment, monitoring, and iterative improvement based on real customer feedback.\nYou'll work alongside a high-talent-density team that cares deeply about craft, performance, reliability, and user experience, and that raises the bar through collaboration, code review, and strong engineering principles. You'll make architecture decisions, solve meaningful system design challenges, and see your work land quickly with customers, without layers of approvals slowing you down.\nThe Role\nAs a Lead Engineer on the AI Core team, you'll operate as a technical leader who turns ambiguous, high-stakes AI problems into durable, high-quality systems, while raising the technical bar for the broader team. AI Core builds the retrieval systems and agent infrastructure that power how our AI agents find, trust, and use knowledge, and the developer tooling that lets engineers across the company ship production agents quickly and safely.\nYou'll lead significant initiatives end to end: faithful answering over a customer's own knowledge, retrieval that combines RAG and hybrid search, content lifecycle controls such as freshness, deduplication and source precedence, transcript processing, and the frameworks, registries, and evaluation tooling that make building a production agent a paved path. You'll partner closely with product, design, and engineering leadership to decide what we build, how we build it, and how we measure whether answers actually got better.\nWhat You'll Do\nLead retrieval initiatives end to end: Design, build, and operate retrieval systems using RAG and hybrid search (lexical plus vector, reranking, filtering) so agents answer from the right content with the right amount of context. Own delivery from scope and design through launch, monitoring, and iteration.\nBuild developer tooling for production agents: Drive technical design for the frameworks and platform pieces our engineers use to build agents, including multi-agent orchestration, shared primitives for prompts, tools, tracing, and evaluation.\nOwn answer quality: Diagnose why answers are thin, wrong, or inconsistent by separating retrieval problems from generation problems (prompt, token budget, model choice). Set a quality bar we can test against, and lead the\nwork to reach it.\nDesign content and data models: Define how content from documents,\nknowledge bases, and call transcripts is ingested, segmented, labeled, and retrieved, including the primitives behind freshness, dedupe, source\nprecedence, and internal versus external visibility.\nMake AI changes safe to ship: Build evaluation, observability, and rollout\npractices (offline evals, online monitoring, regression detection) so we can change prompts, models, and retrieval with confidence. Evaluate multiple\nsolution paths and know when to trust, redirect, or override model and agent output.\nSet performance and scaling benchmarks across the platform we own:\nDefine and track targets for retrieval and indexing, LLM provider usage, and agent orchestration.\nOwn operational health: Ensure the reliability and performance of the systems your team owns. Participate in on-call, lead incident resolution for your area, and communicate clearly with the team and stakeholders during incidents.\nUse agentic development to raise leverage: Use coding agents by default for implementation, testing, refactoring, and documentation while holding a high validation bar. Create reusable workflows, patterns, and tooling that raise the effectiveness of your team beyond your own output.\nPartner across functions: Work with product, design, and engineering\nleadership to shape roadmap, tradeoffs, and requirements, and to translate strategy into concrete execution plans.\nRaise team effectiveness: Mentor engineers, give high-quality code review and technical guidance, and improve standards, tooling, and processes.\nWho You Are\nProven experience shipping production AI or backend systems in a high ownership environment, with a recent focus on LLM-powered applications.\nExpertise building retrieval systems using RAG and hybrid search, including chunking and indexing strategy, embeddings, vector and lexical search,\nreranking, and measuring retrieval quality.\nExpertise building developer tooling that lets developers build production agents, which can include frameworks for multi-agent orchestration, an agent and tool registry, and shared infrastructure for tracing and evaluation.\nExperience owning platform initiatives from design through adoption,\nacross systems such as retrieval and indexing, LLM provider integrations, and agent orchestration, including driving adoption and evolving the platform as usage grows.\nDemonstrated technical leadership: you lead significant projects, design solutions for non-trivial problems by weighing tradeoffs, and influence architecture and execution beyond your immediate workstream.\nStrong track record delivering complex projects with multiple stakeholders, dependencies, or phases.\nStrong backend engineering fundamentals and proficiency in languages such as Ruby on Rails, Python, JavaScript, or Go, with SQL and RDBMS experience (PostgreSQL preferred).\nHands-on experience with the AI application lifecycle: experiment setup, dataset curation, offline evaluation, error analysis, deployment, and online evaluation.\nComfortable operating in ambiguity and driving clarity: you can frame problems, propose solutions, and align others.\nStrong communicator across functions, able to explain technical ideas to both technical and non-technical audiences and to translate complex concepts into business impact.\nOwnership mindset and bias for action. You raise the bar for the team through mentoring, code review, and your own work.\nCurious and continuously learning, with an agent-forward approach to how you build software.\nNice to Have\nExperience with pgvector or other vector indexes, and with query performance at scale.\nExperience with content ingestion from third-party systems (document stores, knowledge bases, CRM knowledge objects) and the lifecycle problems that follow: sync state, dedupe, source conflict.\nExperience processing conversation or call transcripts, including handling PII and consent constraints.\nExperience designing evaluation suites that score qualities such as thoroughness and faithfulness, not only correctness.\nExperience with voice or real-time conversational agents.\nExperience with enterprise SaaS (especially B2B marketing or sales tech) or Salesforce/CRM integrations.\nStartup experience and rapid shipping.\nWhy Join Qualified\nFoundational impact: Shape how our AI agents retrieve, reason, and answer, and the tooling every engineer here uses to build them.\nLead real initiatives: Own significant projects end to end, with scope and\ninfluence that grow as you deliver. You'll own the platform as it scales, from retrieval to model providers to agent orchestration, and set the performance and reliability bar that grows with the company.\nAI as a core product surface: Turn new AI capabilities into dependable\nexperiences that customers trust, with strong engineering around evaluation, observability, and iteration.\nHigh bar, low bureaucracy: Work with a team that values craft and decisive execution, where strong ideas win and shipping is the default.\nRoom to grow: Take on larger technical and product scope over time: leading projects, influencing architecture, and leveling up quickly.\nIf you're excited to build retrieval systems and agent infrastructure at the intersection of AI and enterprise software, we'd love to hear from you.\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.\nIn the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. 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