Software Engineering PMTS, Enterprise PKI

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Enterprise Security Technology team builds and operates highly scalable, fault-tolerant, distributed systems that deliver cloud-scale security software across multiple public cloud platforms and Salesforce's internal infrastructure. Our key investments are in Identity and Access Management and Public Key Infrastructure (PKI), where we design consistent and scalable services for Salesforce Enterprise, integrating our IT network, public cloud infrastructure, and our own data centers. As a Principal Software Engineer on this team, you help shape the architecture of our nextGen PKI platform, using AI as a core part of your engineering workflow to move faster and deliver secure, production-grade infrastructure at scale.

What You'll Actually Be Doing

• Architect and lead the implementation and evolution of Enterprise Java Beans Certificate Authority (EJBCA)-based PKI infrastructure, including Certificate Authority (CA) hierarchies, Enterprise Registration Authority (RA) capabilities, Online Certificate Status Protocol (OCSP) responders, and Certificate Revocation List (CRL) distribution

• Own the technical design and delivery of the nextGen PKI platform, ensuring scalability, resiliency, security, and compliance across a hybrid cloud environment

• Lead the adoption and support of modern certificate enrollment and management protocols not supported by legacy CA platforms, including Automated Certificate Management Environment (ACME), Enrollment over Secure Transport (EST), Certificate Management Protocol (CMP), and REST-based certificate Application Programming Interfaces (APIs), enabling automated, scalable certificate management for cloud-native, Internet of Things (IoT), and DevOps workloads

• Design and build automation frameworks and APIs for certificate provisioning, renewal, revocation, monitoring, and audit logging

• Drive certificate lifecycle management for internal clients, applications, devices, and workloads at enterprise scale

• Lead the expansion of PKI into new use cases including IoT device identity, workload identity, mutual Transport Layer Security (mTLS), and Post-Quantum Cryptography (PQC) readiness

• Integrate certificate-based authentication and automated certificate management across enterprise platforms, Continuous Integration/Continuous Delivery (CI/CD) pipelines, and cloud infrastructure

• Collaborate with security architects, infrastructure, and application teams to align PKI solutions with organizational policies, regulatory requirements, and compliance standards

• Provide technical leadership and mentorship to engineers on cryptographic protocols, secure coding practices, and identity primitives

• Drive incident response and root cause analysis for PKI-related outages or certificate trust failures

• Develop and maintain architecture documentation, operational runbooks, and PKI standards

• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow, pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code

• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale

• Contribute to building and maintaining shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably, and critically evaluate code (human- or AI-generated) for correctness, quality, security, and performance

You're Our Person If...

• You have 10+ years of experience in enterprise-scale PKI design and operations, with hands-on expertise in EJBCA or comparable CA/RA platforms (e.g., Active Directory Certificate Services (ADCS), Dogtag, Vault PKI)

• You have a deep understanding of X.509 certificates, asymmetric cryptography, certificate templates, key usages, trust chains, CRLs, and OCSP

• You have proven experience designing and building certificate lifecycle automation and management workflows

• You have hands-on experience with modern enrollment protocols including ACME, EST, CMP, and REST certificate APIs, along with experience migrating workloads from legacy protocols (Network Device Enrollment Service (NDES)/Simple Certificate Enrollment Protocol (SCEP) on ADCS) to modern alternatives

• You have demonstrated ability to lead cross-functional teams in the deployment and modernization of secure identity services

• You have experience with cloud-native PKI in Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)

• You are familiar with Hardware Security Module (HSM) integration, key escrow, and secure enclaves

• You are proficient in programming languages such as Golang and Python

• You have a solid understanding of DevOps practices, CI/CD, monitoring, and ownership of production systems

• You are familiar with source code management and version control systems (Git, Perforce)

• You are proficient with Linux environments and version control systems (e.g., Git)

• You bring a demonstrated, genuine AI-first approach to engineering, using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty

• You have experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows

• You have advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready

• You have a Bachelor's or Master's degree in Computer Science, Engineering, Cybersecurity, or a related field, or equivalent experience

Even Better If...

• You have experience with PKI in Kubernetes or service mesh environments (e.g., Istio, SPIRE, cert-manager)

• You have exposure to IoT device identity, device attestation, or platform security (Trusted Platform Module (TPM), Secure Boot)

• You are aware of Post-Quantum Cryptography standards and migration considerations (National Institute of Standards and Technology (NIST) PQC)

• You are familiar with relevant security frameworks and compliance standards (e.g., NIST, International Organization for Standardization (ISO), SOC 2, Federal Information Processing Standards (FIPS) 140-2/3)

• You have experience evaluating and onboarding net-new use cases that require protocol support beyond what legacy ADCS-based infrastructure can provide (e.g., short-lived certificates, ACME-based automation, workload identity, IoT device enrollment)

• You have experience with Certificate Lifecycle Management (CLM) platforms (e.g., Venafi, AppViewX) and certificate observability

• You have a broad understanding of core security concepts including Zero Trust, Multi-Factor Authentication (MFA), and secrets management

• You are aware of common security weaknesses (OWASP Top 10, Common Weakness Enumeration (CWE) Top 25)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

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