{"id":4014104,"url":"https://alion.io/job/salesforce-solution-architect-13","title":"Solution Architect","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":367,"ghost_share":0.016,"stale_share":0.678,"repost_share":0.038,"time_to_fill_p50_days":31,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Claude","optional":false},{"name":"Cursor","optional":false},{"name":"Salesforce Industries","optional":false},{"name":"Scrum","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-11-10T11:51:41Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T11:51:41Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nCustomer SuccessJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\n\nJob Description\nSalesforce Industries is looking to expand our Professional Services Global Delivery Center team by hiring talented and enthusiastic Industry Solution Architects.\nSalesforce Industries’ goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Industry Solution Architects play a key role in determining the optimal use of the Vlocity product in the customer environment.\nWe are looking for industry experts who are passionate about the digital transformation of Health Domain and customer experience. Your responsibility is to understand the customer’s business requirements, design, and configure the desired solution.\nThis is a focused team of industry experts whose mission is to work with our largest and most important customers and implementation partners to deliver solutions that delight the customers.\nResponsibilities:\nEffective in working with customers, including business executives, business analysts, and IT development staff\nEffective in understanding business needs and distilling the information into business and technical requirements\nComfortable working with complex business requirements and translating into the design of solutions, including insurance product configuration, rate models, user stories, business rules, etc.\nSpeed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.\nA collaborative and empathetic relationship with the business stakeholders will be central to your role. Your commitment to their success should never be in doubt.\nYou’ll be a key channel back to the Salesforce Industries product management team as they look to drive innovation and improvements into future releases of Industry Cloud products.\nIf you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.\nThis role will require travel to customer locations.\nExperience:\nAt least 8+ years of Healthcare Industry Experience\nInvolved in the Implementation of healthcare solutions at operators\nDemonstrated Ability in Healthcare domain or Health Cloud\nEngage business users to understand requirements and create solution designs\nHelp in mapping business requirements to Salesforce Industry(SFI) Vlocity product functionality\nIdentifies ‘What to implement’ in Vlocity CRM and ‘Solution’ level designs\nAble to evaluate the long-term impact of implementing a capability - Any conflict or limitations, impact on operations, roadmaps, or upgrades\nKnowledge of Salesforce Platform\nChampion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects\nCollaborate with internal team members (sales/pre-sales, engineering, other services teams, etc.) to help customers increase the value of their Salesforce Industry products and services (Health Cloud)\nYou will have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Telecom clients\nYou will have direct experience in working with Salesforce (at an Admin level, minimum)\nYou’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground\nYou’ll have excellent communication skills to communicate with customers, partners, and internal team members\nYou’ll have the vision to help us take our company to the next level\nTechnical Skills:\nAbility to technically lead complex projects throughout the complete IT lifecycle (Analysis, Architecture, Design, Build, Test & Production)\nHands-On experience of\nProcess modeling tools and best practices\nProject management tools and best practices\nData modeling\nSystems analysis and design\nDesired Certifications/Qualification:\nBachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field\nSalesforce Sales/Service Cloud Consultant\nSalesforce Administrator\nSalesforce Developer\nCertified Scrum Master / Certified Product Owner\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. 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