Sr. Director, Ecosystem

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior Director, Global Ecosystem, Maestro

Role Description

Salesforce Maestro is an emerging product that changes how Salesforce itself gets built and run. We can reach dozens of customers on our own. We reach thousands through our partners.

We are looking for a global Ecosystem leader to build that reach. You own the partner strategy for Maestro worldwide: global system integrators, regional integrators, resellers, and ISVs. You will co-create the joint plan with partner leadership, build real delivery capacity inside those firms, and turn that capacity into sourced and influenced revenue across every region we operate in.

This is a strategy role and a sleeves-up role at the same time. You will write the plan with a partner CEO one week and sit with a regional partner team the next, working out why the play is not landing. Success looks like partners who can run this motion without us in the room, and a pipeline that proves it.

Responsibilities

• Own the global partner strategy. Build the joint strategy and go to market plan with each strategic partner, covering practice development, co-selling, sourced revenue, and joint solutions.
• Build capacity, not just agreements. Drive practice development inside partner firms: trained people, certified people, and reference builds. Capacity is the measure that matters, because our customers cannot deploy what nobody can build.
• Drive sourced and influenced pipeline. Own partner sourced and partner influenced pipeline and revenue globally, in close alignment with field Account Executives and Operating Unit leadership.
• Take the plays local. Work with regional alliances and channel teams to land partner sales plays, offerings, and industry assets in every supported region. Agree target accounts with both Operating Unit and partner leadership so nobody is working at cross purposes.
• Develop joint solutions. Commercialize industry solutions and product extensions that combine partner intellectual property and vertical expertise with what we build.
• Report the truth. Maintain the pipeline and dashboards that show executive leadership what our programs and investments are actually returning, with every figure sourced.
• Evangelize in both directions. Carry the Maestro value proposition into the partner organization, and carry the partner's value proposition back into Salesforce.
• This is not intended to be an exhaustive list of duties or responsibilities. At times other duties may be assigned as needed.

Required Experiences & Skills

• Experience. 10+ years in alliances, channel sales, or channel management across multiple partner types, including global system integrators.
• Global execution. You have built and run a partner plan across multiple regions at once, and you know how a global plan survives contact with local teams.
• Measurable results. You can show partner sourced or partner influenced revenue you produced through strategic integrators, with the numbers behind it.
• Practice development. You have grown certified delivery capacity inside partner firms and can describe exactly how you did it and what it produced.
• Executive presence. You build and hold C-level relationships inside partner organizations, and you hold partners accountable to what they agreed to.
• Cross-functional command. You deliver results in a complex matrix, working across sales, alliances, marketing, legal, services, and operations.
• Comfort with ambiguity. You focus and execute while the plan is still being written. You make things happen.
• Analytical and program rigor. You use the right information to make timely decisions that affect cross-functional teams and carry real investment consequences.
• Travel. Willingness to travel globally as needed.
• Preferred. Familiarity with the Salesforce partner ecosystem, including global system integrators and the AgentExchange marketplace. Experience with AI, agent, or data transformation offerings. Understanding of offering creation, lead generation, and the key measures of a professional services business. An external industry network you can pick up the phone and use.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $191,100 - $320,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $228,600 - $348,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.