{"id":1545471,"url":"https://alion.io/job/salesforce-technical-architect-director-pubsec-mulesoft-canada","title":"Technical Architect Director - PubSec - Mulesoft Canada","company":{"id":70,"name":"Salesforce","domain":"salesforce.com","url":"https://alion.io/company/salesforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":366,"ghost_share":0.019,"stale_share":0.686,"repost_share":0.046,"time_to_fill_p50_days":29,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada","Montreal, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":{"min":130300,"max":180300,"currency":"CAD","period":"year","gross":null,"usd_annual":127018},"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Claude Code","optional":false},{"name":"Informatica","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"MuleSoft","optional":false},{"name":"RAG","optional":false},{"name":"Agile","optional":true},{"name":"Apex","optional":true},{"name":"Embeddings","optional":true},{"name":"GDPR","optional":true},{"name":"HIPAA","optional":true},{"name":"Master Data Management","optional":true},{"name":"Salesforce Data Cloud","optional":true},{"name":"Scrum","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-09-30T22:06:12Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-29T09:14:09Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nCustomer SuccessJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nDirector Technical Consulting- Mulesoft\nSecurity Clearance: This position requires the ability to obtain and maintain a Canadian Government Security Clearance. Candidates must be Canadian citizens - permanent residents are not eligible for this clearance level.\nCandidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be a Canadian citizen and eligible to obtain clearance as a condition of employment.\nReliability Clearance: Requires providing 5 years of verifiable work and residence history, generally from within Canada\n Secret Clearance: Requires providing 10 years of verifiable work and residence history, generally from within Canada\nDirector Technical Consulting\nAbout Salesforce & Role Summary\nThe Director, Data Foundation Delivery is a senior leader who owns the strategy, architecture, and successful delivery of enterprise Data Foundation engagements for Salesforce Professional Services customers. Drawing on 15+ years of deep data experience, you set the technical vision, advise customer\nexecutives at the CxO level, and lead the delivery of a governed, AI-ready data foundation across a progressive, customer-calibrated maturity journey. You are the definitive authority on bringing the Data Foundation Delivery to life including core data capabilities, associated frameworks, and ability to operate\nacross one or more of the platform stack (Salesforce Data 360, Informatica IDMC, MuleSoft).\nAs a Salesforce leader, you help customers bring the Salesforce ecosystem into the broader landscape of technology investments they have already made - directing both platform-agnostic execution (interoperable, open-standards, multi-vendor) and platform-centric execution (Salesforce-native), so thedata foundation fits the customer's reality rather than forcing a single stack. Every foundation is built with governance, quality, security, and privacy embedded from day one, and serves both traditional analytics for people and agentic AI for machines.\nAbove all, you champion AI-based professional services delivery: you set the standard for how engagements use AI tools like (Claude Code, Gemini, Lucid AI, NotebookLM) to compress delivery effort while raising quality and consistency, and you author the reusable IP - prompt templates, skills, and\nagents - that scales delivery. You are an industry thought leader who shapes the practice's point of view on the agentic future of the SaaS industry, translating where enterprise data, AI agents, and the SaaS ecosystem are heading into how we advise and deliver for customers today.\nThis is a customer-billable delivery role - a senior individual contributor accountable for engagement outcomes and hands-on technical leadership, not an internal people-management position.\nWhat You Will Do (Key Responsibilities)\nStrategic Advisory & Executive Alignment\nServe as trusted advisor to customer CxOs; shape data strategy and the business case\nOwn executive discovery, maturity assessment, and the phased, customer-calibrated roadmap\nFrame guidance as adaptable options, meeting customers at their entry point (customer-360,\nregulatory governance, analytics modernization, unstructured/RAG)\nRepresent the practice in the most complex, high-stakes engagements\nArchitecture Leadership\nSet target-state architecture across Data 360 / Informatica IDMC / MuleSoft\nBalance platform-agnostic and platform-centric execution - position Salesforce as the center of\ngravity while integrating cleanly with the customer's existing multi-vendor technology\ninvestments (data platforms, warehouses, lakes, and tools)\nApprove architecture decisions; validate through scoped POCs before production build\nEnsure value is delivered every phase (no big-bang), with governance-first discipline\nGuarantee dual-consumption design: analytics for people and agentic AI for machines\nDelivery Oversight & Risk\nProvide architectural governance and quality assurance across concurrent engagements\nOwn delivery risk: exec buy-in, business engagement, scope, and dependency management\nEnsure security, privacy, and governance controls are embedded from the start\nAI-Augmented Delivery Leadership\nSet the standard for AI-augmented professional services delivery - embed AI tools (Claude\nCode, Gemini, Lucid AI, NotebookLM) across the full engagement lifecycle to compress effort and\nraise quality\nDefine the practice's approach to capability-driven (not tool-centric) reusable assets - prompt\ntemplates, skills, and agents that any consultant can run to deliver a capability\nEstablish measurable AI-acceleration targets and quality guardrails; institutionalize what works\ninto the playbook\nEnsure human-at-the-helm governance so AI-accelerated delivery stays trusted, auditable, and\ngrounded\nIndustry Thought Leadership (Agentic SaaS Future)\nOwn the practice's point of view on the agentic future of the SaaS industry - where enterprise\ndata, AI agents, and the SaaS ecosystem are heading, and what it means for customers\nTranslate that vision into how we advise and deliver: reference architectures, POVs, and\nforward-looking roadmaps for AI-ready, agent-native data foundations\nRepresent the practice externally and internally - publish POVs, brief executives, and shape the\nmarket conversation\nBring experience-based thought leadership into engagements, positioning customers ahead of\nthe agentic shift\nDelivery Leadership & Enablement\nAuthor and evolve the Data Foundation Delivery Playbook, accelerators, and reference IP\nProvide hands-on technical leadership to the engagement delivery team; guide Senior Advisors,\nArchitects, and Consultants on the account\nGovernance & Handoff\nEstablish stewardship, RACI, and sustainable customer operating models\nEnsure executive-ready summaries accompany deep technical detail on every engagement\nWhat You Bring (Preferred Experience)\nUnified Identity & Harmonization - identity resolution, match/merge, golden records\nMaster Data Management - domains, survivorship, hierarchies, 360 views\nUnstructured Data Management - document ingestion, chunking, embeddings, RAG grounding\nData Architecture & Semantic Modeling - conceptual/logical/physical models, semantic layer,\nglossary\nData Integration, Orchestration & Activation - API-led connectivity, CDC, real-time events,\nactivation\nData Trust, Security & Privacy - classification, access control, masking, Einstein Trust Layer\nData Governance & Stewardship - catalog, lineage, data quality, stewardship & policy\nIndustry Data Models & Accelerators - FSC, Health Cloud, Manufacturing Cloud blueprints\nData Platform & Infrastructure - lakehouse, compute, catalog, cloud foundation\nAnalytics, BI & Data Observability - dashboards, self-service BI, freshness/quality monitoring\nRequired Qualifications\n15+ years of deep, hands-on data experience across data architecture, engineering, MDM,\nintegration, and governance\nDemonstrated leadership of enterprise-scale data platform and AI-readiness programs\nDeep expertise across one or more of Salesforce Data 360, Informatica IDMC, MuleSoft\nAuthority-level data modeling and semantic/metadata modeling\nStrong command of data governance, quality, security, and privacy (e.g., GDPR/CCPA/HIPAA)\nProven CxO-level advisory and the ability to lead multi-workstream delivery\nTrack record integrating a vendor platform into complex, heterogeneous enterprise landscapes\n- balancing platform-agnostic (open-standards, multi-vendor) and platform-centric\n(Salesforce-native) approaches\nDeep fluency leading AI-augmented delivery - using AI tools as a core part of the workflow and\nbuilding reusable prompt/skill/agent assets\nRecognized industry thought leadership on enterprise data, AI, and the agentic future of SaaS\n(POVs, speaking, published perspectives)\nCertifications\nAt this level, a proven delivery and thought-leadership track record carries the most weight -certifications are preferred, not required, but strengthen credibility with customers.\nPreferred Certifications\nSalesforce Data Cloud Consultant\nSalesforce Certified Data Architect\nSalesforce Agentforce Specialist\nSalesforce Certified Integration Architect\nTOGAF\nAdditional Pluses\nInformatica IDMC / MDM certification\nMuleSoft Certified Integration Architect\nDAMA CDMP or CDMC (data management / cloud data management)\nPreferred / Differentiating Strengths\nTrack record delivering agentic AI / RAG on a governed data foundation\nDeep industry expertise in Financial Services, Healthcare, or Manufacturing\nHistory of building delivery IP, accelerators, and prompt/skill/agent libraries\nExtensive Professional Services / customer-facing leadership at enterprise scale\nHow Success Is Measured (First 12 Months)\nCertification Attainment: Complete required certifications to be compliant and ready for customer\nengagements\nCustomer Impact: Complete RAMP quickly to be billable and execute one or more customer\nengagement\nArchitecture standard: consistent, governed, dual-purpose foundations delivered across the\nportfolio\nBusiness outcomes: clear business (not just technical) value realized and adopted\nAI-augmented delivery: measurable acceleration and quality gains from AI tooling, with reusable\nprompt/skill/agent assets adopted team-wide\nThought leadership: a defined, published practice POV on the agentic SaaS future that shapes\ncustomer engagements and market positioning\nEnablement: delivery teams on your engagements ramped and productive through your technical\nleadership and reusable assets\nCloud/Platform Requirements: In addition to the above.\n8 - 10 years experience supporting customers using Mulesoft(required).\nExperience with deep MuleSoft Anypoint Platform expertise\nStrong understanding of how MuleSoft solves business problems:\nAPI-led connectivity: Three-layer architecture enabling reusability and agility\nIntegration patterns: Real-time sync, batch processing, event-driven architectures\nAPI Management: Governance, security policies, rate limiting\nDeployment options: CloudHub vs Runtime Fabric - when to use each\nKnowledge of MuleSoft + Salesforce integration (Salesforce Connector, Composer, Data Cloud)\nUnderstanding of when to engage technical resources for complex integrations\nUnderstanding of integration patterns with enterprise systems (SAP, Oracle, Workday, ServiceNow)\nFamiliarity with MuleSoft RPA capabilities\nMultiple MuleSoft certifications (Developer + Integration Architect Associate)\n\n Preferred Qualifications:\nBachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered\nAbility to convey and convince customers of best practices at various levels within a large organization\nApplication design and development background\nHave CTA certification or are in the process of getting the CTA\nExperience managing large full life-cycle Salesforce Implementations\nExecutive Presence - being able to influence outcomes\nStrong understanding of SDLC methodologies (Agile, SCRUM)\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. 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