{"id":2981,"url":"https://alion.io/job/salient-ai-deployment-lead","title":"AI Deployment Lead","company":{"id":1054,"name":"Salient","domain":"trysalient.com","url":"https://alion.io/company/salient","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":85,"open_postings":12,"ghost_share":0.25,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-31T05:58:55Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":235000,"currency":"USD","period":"year","gross":null,"usd_annual":235000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Function Calling","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-07-10T15:21:40Z","employer_posted_date":"2026-07-10","last_verified_at":"2026-10-31T17:35:12Z","board_verified":true,"closed_at":null,"days_open":113,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":112},"description":"About Us\nSalient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.\nWe are:\nBacked by a16z and Y Combinator, with $75M raised in Series A funding\n\nCash flow positive and profitable, with mid eight figure ARR achieved in under two years\n\nAlready serving more than 20% of the auto lending industry\n\nProcessing millions of real customer calls and transactions every day\n\nFully deployed in production with major financial institutions\n\nActively expanding into new financial services segments\n\nBuilding together in person in San Francisco\n\nWe are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.\nWe are hiring AI Deployment Leads to own the post-sales lifecycle for some of our largest customers.\nThis is not a traditional CSM role. Our customers run Salient agents inside compliance-critical, regulator-facing workflows. They need someone who can manage the relationship, understand the system, read the evidence, and form a real technical judgment when something goes wrong.\nYou will own adoption, account health, retention, renewal readiness, and expansion. You will also be the first line of investigation for your accounts: reading transcripts, audit logs, configuration, prompts, evals, and integration data to understand what happened and why. When the issue is prompt- or configuration-level, you will fix it yourself. When it requires deeper engineering work, you will escalate with a clear diagnosis and the customer context needed to move fast.\nWhat you’ll do\nOwn the ongoing relationship for a portfolio of strategic accounts, including adoption, health tracking, QBRs, renewals, and expansion\n\nReview transcripts, audit logs, prompts, evals, and integration data to explain agent behavior to customer compliance, operations, and engineering teams\n\nTriage issues across data mapping, configuration, prompt behavior, customer training, expectation gaps, and product defects\n\nWrite, test, and deploy prompt and logic changes as customer workflows, business rules, or compliance requirements change\n\nPartner with Forward Deployed Engineers on integrations, data pipelines, custom workflow logic, and deeper architecture work\n\nTurn customer feedback into structured product signal, prioritized by severity, account impact, and repeatability\n\nRun clean handoffs from Implementation into steady-state account ownership\n\nPush back when customer asks, sales commitments, or internal assumptions do not match technical or compliance reality\n\nWhat we’re looking for\nYou might come from technical account management, technical CSM, solutions engineering, implementation, consulting, banking, or another high-rigor customer-facing role. What matters is that you can earn trust with senior customers, reason through technical problems, and operate with real ownership.\nYou should have:\n4+ years in a customer-facing post-sales, implementation, solutions, consulting, banking, or similarly rigorous analytical role\n\nHands-on experience with LLMs, prompts, evals, or agentic workflows\n\nStrong foundational understanding of LLM and agent concepts, including context, tool use, failure modes, and eval methodology\n\nComfort reading API docs and understanding concepts like webhooks, integrations, data mapping, and data pipelines\n\nEnough technical fluency to discuss architecture and failure modes with customer engineering teams\n\nStrong judgment in ambiguous, high-stakes customer situations\n\nExperience working with senior stakeholders across operations, compliance, product, engineering, and commercial teams\n\nComfort saying “no” or “not yet” when the ask does not match product, technical, or compliance reality\n\nExperience in fintech, banking, insurance, lending, collections, servicing, or another regulated industry is a strong plus. Familiarity with CFPB expectations, Reg F, UDAAP, auditability, or compliance-heavy workflows is especially valuable.\nExperience owning strategic enterprise relationships, especially $1M+ ARR accounts, is also a strong plus.\nWhat stands out\nWe care less about pedigree and more about evidence that you have operated at a high bar. Strong signals include a rigorous academic background, especially in a quantitative field; a history of building and shipping things; outsized responsibility early in your career; competitive achievement; or clear evidence of intensity, judgment, and follow-through.\nWe will test for prompt writing, eval thinking, and technical judgment in the interview process. There are no exceptions to that bar, regardless of background.\nHow we’ll measure success\nNet revenue retention and gross revenue retention across your book\n\nExpansion ARR and qualified expansion opportunities surfaced\n\nAccount health and adoption scores\n\nAccuracy of technical triage, including routing issues correctly without unnecessary escalation\n\nQuality of structured, actionable feedback reaching Product\n\nAt Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM, with four days spent collaborating in person at our San Francisco office.\nWe also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage, a generous 401(k), and catered lunches.\nBy applying, you acknowledge that your personal information will be processed in accordance with our Privacy Policy.","description_format":"text","description_chars":5722,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Debt Collection & Recovery","Financial AI"],"lifecycle":[{"event":"open","at":"2026-07-10T15:21:40Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.584,"p_room":0.36,"age_days":112,"expected_fill_days":57,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":235000,"is_top_pay":true},"html_url":"https://alion.io/job/salient-ai-deployment-lead","json_url":"https://alion.io/job/salient-ai-deployment-lead.json","meta":{"generated_at":"2026-10-31T18:35:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29098,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1054},"rest":"https://alion.io/mcp/rest/get_company?id=1054"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsalient-ai-deployment-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsalient-ai-deployment-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsalient-ai-deployment-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/salient-ai-deployment-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsalient-ai-deployment-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2981}},{"tool":"search_jobs","arguments":{"company":"trysalient.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2981},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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