{"id":4255039,"url":"https://alion.io/job/sallie-mae-manager-employee-relations","title":"Manager, Employee Relations","company":{"id":1048992,"name":"Sallie Mae","domain":"salliemae.com","url":"https://alion.io/company/sallie-mae","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Castle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-15T19:23:58Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"When you join Sallie Mae, you become a champion for all students.\nWe’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.\nStudents need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.\nWe’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.\nThis is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.\nFeeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.\nWe’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.\nCome do more than join something, change something. For students, for future generations, for the future of education.\nWhat You'll Contribute\nThe Manager, Employee Relations will lead our company's efforts in fostering positive employee relations, maintaining a healthy and productive work environment, and ensuring compliance with all employment laws and regulations. The ideal candidate will be a strategic thinker with excellent communication and problem-solving skills, able to handle complex and sensitive employee relations issues with tact and diplomacy.\nWhat You'll Do\nDevelop and implement company policies and procedures related to employee relations, including harassment and discrimination prevention, employee feedback mechanisms, and conflict resolution.\nProvide guidance and support to managers and employees on all employee relations issues, including performance management, and disciplinary actions.\nPartner with HR Business Partners to identify and address any systemic employee relations issues and make recommendations for improvements.\nConduct investigations into complaints or allegations of harassment, discrimination, or other misconduct and provide recommendations for appropriate action.\nEnsure compliance with all relevant employment laws and regulations and provide training to employees and managers on these topics.\nDevelop and maintain positive relationships with key stakeholders, including employee groups, and government agencies.\nThe above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.\nWhat you have\nMinimum: Indicate minimum education, skills and experience required.\nStrong knowledge of employment laws and regulations, including EEOC, FMLA, ADA, and FLSA.\nExcellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.\nStrong problem-solving and critical-thinking skills, with the ability to analyze complex issues and develop effective solutions.\nAbility to handle confidential and sensitive information with discretion and tact.\nExperience in a HR compliance is a plus.\nPreferred: Indicate “nice to haves” regarding education, skills, and experience.\nBachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.\n8+ years of experience in employee relations or a related field, including at least 3 years of managerial experience.\nThe Americans with Disabilities Act\nThe Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.\nFeeling your best helps you do your best:\nOur benefits take care of the whole you-so you can build your work around your life (not the other way around!).\nCompetitive base salaries\n\nBonus incentives\n\nGenerous PTO, Floating Holidays and 12 Federal Holidays observed\n\nSupport for financial-well-being and retirement 401k with employer match\n\nComprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more\n\nEmployer paid short-term/long-term disability and basic life insurance\n\nFlexible hybrid working arrangements.\n\nPaid parental leave and adoption reimbursement programs\n\nFree access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)\n\nConfidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives\n\nTuition Reimbursement and Family Scholarship Programs\n\nCareer development and training opportunities\n\nNot the right fit? Let us know you're interested in a future opportunity by clickingIntroduce Yourselfin the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!\nSallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.\nReasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. 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