{"id":4188816,"url":"https://alion.io/job/salomon-it-manager-ecom-nam","title":"IT Manager, eCom NAM","company":{"id":5791,"name":"Salomon","domain":"salomon.com","url":"https://alion.io/company/salomon","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":true},{"name":"Next.js","optional":true},{"name":"React.js","optional":true},{"name":"ServiceNow","optional":true},{"name":"Vercel","optional":true}],"status":"live","first_seen_at":"2026-11-12T15:01:52Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T18:57:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.\n“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.\nThrough performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Salomon is responsibly committed towards the outdoor through its sustainability program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for all.\nSalomon is headquartered in Annecy, France.\nSalomon is looking for an eCom IT Manager, North America to support e-commerce operations and growth across North America, with a primary focus on the United States. As part of the Digital Technologies department, you will report to the Global IT eCom Manager, based in Annecy, France.\nYou will be the key technology partner for the NAM eCom business team and the main liaison between local eCom stakeholders, Global eCom IT and support partners. You will apply global IT standards and solutions, identify the local adaptations required and coordinate their implementation and adoption across the region, in line with the global eCom roadmap.\nBe the key eCom IT partner for NAM\nAct as the primary IT point of contact for the NAM eCom business team and liaise closely with Global eCom IT and support partners.\nCoordinate regional IT delivery and share local constraints, risks and alerts with the wider Digital & IT organization, in line with global strategy, standards and architecture.\nFacilitate collaboration between eCom business stakeholders, operational teams and technology teams.\nDrive regional project delivery\nProduct backlog prioritization is managed globally. You will coordinate implementation and track delivery for agreed initiatives: new capabilities, global rollouts and local adaptations.\nTrack progress, milestones, dependencies and readiness, and share clear status updates with NAM stakeholders and global teams.\nCoordinate implementation, integrations, user acceptance testing and deployment readiness with global delivery teams and local stakeholders.\nEnsure go-lives are backed by application readiness, operational processes, documentation, training and support.\nCoordinate post-go-live follow-up and the transition from project to support teams to stabilize operations quickly.\nEnsure operational excellence across e-commerce technology\nYou will be the IT relay for NAM eCom Operations on the technical readiness and monitoring of the platform and its integrations, covering key flows from product and stock availability to checkout, payment, fulfillment, returns and refunds.\nSupport incident analysis and facilitate communication between NAM eCom Operations, global tech teams and support partners for faster resolution of incidents and recurring issues.\nEnsure release plans are ready and technical impacts are understood and communicated to NAM stakeholders.\nEnsure technical measures are in place for peak trading periods, campaigns and key commercial events.\nSupport NAM eCom Operations during testing, training and change management.\nConsolidate technical risks and alerts raised by local teams, coordinate mitigation with global teams, escalate when needed and track actions to closure.\nKey functional areas: e-commerce platforms, Order Management Systems (OMS), payment services, promotions, SAP interfaces, and integrations with fulfillment and customer service systems.\nManage partners and regional delivery\nManage the operational relationship with regional support and service partners.\nCoordinate third-party vendors involved in e-commerce technology delivery and operations, with global solution owners.\nMonitor service quality and enforce agreed SLAs.\nEnsure regional initiatives are executed in line with business timelines and global standards.\nMust have\nApproximately7-8 years of experience in e-commerce IT, with a strong technical and functional background and the ability to operate as a hands-on e-commerce IT generalist.\nHands-on experience with Shopify, ideally in a multi-market setup.\nNice to have\nExperience with an enterprise OMS (Fluent Commerce preferred).\nExperience with Adyen or a similar payment gateway.\nHands-on API and integration troubleshooting.\nExperience in e-commerce and/or DTC environments, with a solid understanding of online business operations.\nProven ability to work in a matrix organization across global, regional and local teams.\nFamiliarity with ServiceNow, Atlassian tools, and incident and service management practices.\nExperience with Talon.One, Vertex, Salsify, iF Returns, ParcelLab or Braze.\nExperience with a headless front end (Next.js/Vercel).\nKnowledge of SAP.\nKey skills\nStrong service mindset and business partnership approach.\nAutonomous, proactive and solution-oriented.\nExcellent stakeholder management and communication skills, comfortable with senior leadership as well as operational teams.\nAbility to translate business needs into pragmatic technology solutions.\nStrong coordination skills across teams, partners and projects.\nAbility to balance global standards with local business realities.\nJob title: eCom IT Manager, North America\nLocation: New York\nContract: Permanent Contract\nReporting line: Global IT eCom Manager (Annecy, France), Digital Technologies\nReady to be the technology partner behind Salomon’s direct-to-consumer growth in North America? Apply now and join the adventure.","description_format":"text","description_chars":6114,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Footwear","Sporting Goods","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-11-12T18:57:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T20:37:52Z"},"pay":null,"html_url":"https://alion.io/job/salomon-it-manager-ecom-nam","json_url":"https://alion.io/job/salomon-it-manager-ecom-nam.json","meta":{"generated_at":"2026-11-12T20:37:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43593,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5791},"rest":"https://alion.io/mcp/rest/get_company?id=5791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsalomon-it-manager-ecom-nam"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsalomon-it-manager-ecom-nam"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsalomon-it-manager-ecom-nam"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/salomon-it-manager-ecom-nam\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsalomon-it-manager-ecom-nam"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4188816}},{"tool":"search_jobs","arguments":{"company":"salomon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4188816},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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