{"id":1484102,"url":"https://alion.io/job/salt-3rd-line-support-engineer","title":"3rd Line Support Engineer","company":{"id":1935342,"name":"Salt","domain":"welovesalt.com","url":"https://alion.io/company/welovesalt","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"C","score":64,"open_postings":1440,"ghost_share":0.608,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":75000,"period":"year","method":"role_country_seniority_unknown","sample_n":42},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"IAM","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Windows Server","optional":false},{"name":"Microsoft Defender","optional":true},{"name":"PowerShell","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-07-27T00:00:00Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-09-29T22:22:26Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":66},"description":"Back to all jobs\nApplications are now closed.\n3rd Line Support Engineer\nRef: JO-2607-362435\nUnited Kingdom, London \n\nIT Support and Operations, Technology \n\nIT \n\n250 - 999 Employees \n\n£220.00 - £226.00 per annum \n\nEnvironment:\n\nWomen Owned \n\nContract Type:\n\nContract \n\nStarts:\n\n2026-08-03 \n\nDuration:\n\n6 months \n\nTechnical Support Analyst (3rd Line Infrastructure)\nLocation: Norfolk\nRate: £226 per day (Inside IR35)\nWorking Pattern: 5 days per week on site\nThe Opportunity\nThis role will provide specialist 3rd Line support across Microsoft infrastructure, identity and access management, whilst helping strengthen the organisation’s cyber security through Microsoft Entra ID, Multi Factor Authentication and security compliance initiatives.\nKey Responsibilities\nProvide 3rd Line support across enterprise infrastructure.\nSupport Microsoft Entra ID and Hybrid Identity.\nImplement and manage Multi Factor Authentication.\nConfigure Conditional Access policies.\nSupport Identity & Access Management.\nTroubleshoot authentication and access issues.\nWork alongside Infrastructure, Applications and Cyber Security teams.\nSupport DSPT compliance activities.\nCarry out vulnerability remediation and security hardening.\nProduce technical documentation and operational procedures.\nSupport Windows Server and Microsoft 365 environments.\nParticipate in infrastructure projects and upgrades.\nEssential Skills\n3rd Line Infrastructure Support.\nMicrosoft Entra ID / Azure Active Directory.\nMulti Factor Authentication (MFA).\nConditional Access.\nIdentity & Access Management (IAM).\nWindows Server.\nActive Directory.\nMicrosoft 365.\nSecurity Hardening.\nVulnerability Management.\nEnterprise Infrastructure Support.\nStrong troubleshooting skills.\nTechnical documentation.\nDesirable\nDSPT experience.\nAzure.\nCitrix.\nVMware.\nMicrosoft Defender.\nPowerShell.\nNHS experience\n*Rates depend on experience and client requirements","description_format":"text","description_chars":1898,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security"],"lifecycle":[{"event":"open","at":"2026-09-29T22:01:35Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.18,"p_room":0.28,"age_days":66,"expected_fill_days":30,"reasons":["conf:31","agency","stale_co","urgency","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/salt-3rd-line-support-engineer","json_url":"https://alion.io/job/salt-3rd-line-support-engineer.json","meta":{"generated_at":"2026-10-01T08:57:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"assistant","counted_by":"address","units_charged":1,"used_today":556,"day_limit":2000,"remaining_today":1444,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}