{"id":1483847,"url":"https://alion.io/job/salt-analytics-lead-merchant-support-services","title":"Analytics Lead – Merchant Support Services","company":{"id":1935342,"name":"Salt","domain":"welovesalt.com","url":"https://alion.io/company/welovesalt","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"A","score":95,"open_postings":1225,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":146,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":700,"max":null,"currency":"ZAR","period":"hour","gross":null,"usd_annual":86000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-09-29T22:22:26Z","board_verified":false,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":66},"description":"Back to all jobs\nApplications are now closed.\nAnalytics Lead - Merchant Support Services\nRef: JO-2607-362501\nSouth Africa, Cape Town \n\nData, AI and Machine Learning, Technology \n\nIT \n\n1,000 - 4,999 Employee \n\nZAR 700.00 - ZAR 750.00 per hour \n\nEnvironment:\n\nHybrid \n\nContract Type:\n\nContract \n\nStarts:\n\n2026-10-01 \n\nDuration:\n\n12-months \n\ndiv]:bg-bg-000/50 [&_pre>div]:border-0.5 [&_pre>div]:border-border-400 [&_.ignore-pre-bg>div]:bg-transparent [&_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-[var(--msg-text-inset,0.5rem)] [&_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-[var(--msg-text-inset,0.5rem)] [&_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8\">\n_*]:min-w-0 gap-3 [&_>_*:last-child]:mb-0 print:block print:[&_>_:where(:not(:first-child))]:mt-3 standard-markdown\">\nAnalytics Lead - Merchant Support Services | Contract/Permanent | Cape Town\nAbout the Role\nA leading South African retailer is introducing clear domain ownership across its analytics function - moving away from a flat, reactive model where analysts cover too many areas at once. This role owns the analytics capability for Merchant Support Services outright.\nYou’ll lead a small team, set the priorities for the domain, and ensure the analytical work delivered creates genuine operational value. This is a long-term ownership role - not a contractor mentality, not ticket-clearing.\nDue to the high volume of applications expected, candidates who have not received feedback within two weeks of applying should consider their application unsuccessful.\nTeam You’ll Lead\nData Analysts\n1 Data Scientist\nKey Responsibilities\nOwn the analytics agenda and priorities for the Merchant Support Services domain\nLead and develop the team of data analysts and data scientist\nPartner with business stakeholders to translate operational needs into high-value analytics\nEnsure analytical outputs are robust, trusted, and built for ongoing use - not once-off deliverables\nCollaborate with the central Data Management Lead on shared models, metric definitions, and data quality\nBuild a culture of ownership, accountability, and continuous improvement within the team\nRequirements\nProven experience leading analytics or BI teams - ideally in a retail, store operations, or multi-site environment\nAbility to set clear priorities and deliver insight that supports operational decision-making\nHands-on proficiency with Power BI, SQL, and related analytics tools\nExperience managing both analysts and data science resources\nComfortable working on-site in Cape Town in a predominantly office-based environment\nRole Details\nEmployment type: Contract or Permanent\nLocation: Cape Town (on-site)\nAnnual package circa R1 350 000.00\nSalt is acting as an Employment Business in relation to this vacancy.","description_format":"text","description_chars":2872,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-09-29T21:54:51Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.591,"p_room":0.72,"age_days":66,"expected_fill_days":146,"reasons":["conf:535","agency","urgency","velocity","win:mid","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":86000,"is_top_pay":false},"html_url":"https://alion.io/job/salt-analytics-lead-merchant-support-services","json_url":"https://alion.io/job/salt-analytics-lead-merchant-support-services.json","meta":{"generated_at":"2026-10-22T21:30:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6133,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1935342},"rest":"https://alion.io/mcp/rest/get_company?id=1935342"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsalt-analytics-lead-merchant-support-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsalt-analytics-lead-merchant-support-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsalt-analytics-lead-merchant-support-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/salt-analytics-lead-merchant-support-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsalt-analytics-lead-merchant-support-services"}]}