eCom Operations Executive

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eCom Operations Executive

Ref: JO-2604-360144

• United Arab Emirates, Dubai

• Business Operations & HR, Supply Chain and Operations

• Retail

• 250 - 999 Employees

• Environment:

  In-office

• Contract Type:

  Permanent

• Starts:

  2026-06-22

Overview

You own the daily execution of the site. This is a high-speed, high-precision role - where details matter and delays cost money. You ensure the site runs clean, orders flow smoothly, and nothing slips through the cracks.

What You’ll Do

• Own end-to-end site operations - inventory sync, transfers monitoring
• Monitor orders across the lifecycle - fulfillment, cancellations, returns, refunds
• Coordinate closely with warehouse, logistics, and customer service to resolve issues fast
• Track and improve operational KPIs (order accuracy, SLA adherence, fulfillment speed)
• Identify issues early and fix them before escalation
• Maintain backend systems (Shopify) with discipline and accuracy
• Support the onboarding of new brands

What Good Looks Like

• Orders move fast with minimal exceptions
• You are reliable under pressure and don’t miss details
• Problems get solved before they become visible

Requirements

• 2-5 years in e-commerce operations or digital retail
• Strong attention to detail - you catch what others miss
• Hands-on experience with Shopify or similar platforms
• Familiarity with inventory systems (transfers, stock movements)
• Ability to manage volume, complexity, and tight time

Salt is acting as an Employment Agency in relation to this vacancy.