{"id":1485285,"url":"https://alion.io/job/salt-operations-assistant","title":"Operations Assistant","company":{"id":1935342,"name":"Salt","domain":"welovesalt.com","url":"https://alion.io/company/welovesalt","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"C","score":64,"open_postings":1440,"ghost_share":0.608,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":20000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-04-07T00:00:00Z","employer_posted_date":"2026-04-07","last_verified_at":"2026-09-29T22:22:26Z","board_verified":false,"closed_at":null,"days_open":178,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":177},"description":"Back to all jobs\nApplications are now closed.\nOperations Assistant\nRef: JO-2603-359890\nSouth Africa, Cape Town \n\nAccounting & Finance, Business Operations & HR \n\nFinancial Services \n\n10 - 49 Employees \n\nEnvironment:\n\nHybrid \n\nContract Type:\n\nPermanent \n\nStarts:\n\n2026-05-01 \n\nJob Description: Operations Assistant - Case Management\nLocation: Hybrid (2 days remote per week)\nDepartment: Operations\nWe are recruiting on behalf of a financial services business specialising in cross-border payments, supporting clients with secure and efficient international transactions.\nThe role:\nYou will manage financial cases end-to-end, ensuring smooth coordination, accurate documentation, and clear communication across clients, brokers, and internal teams.\nKey responsibilities:\nManaging and coordinating cases across teams and stakeholders\nMonitoring progress and ensuring timely follow-ups\nMaintaining accurate and compliant case records\nHandling client and stakeholder communication\nEscalating urgent or complex cases\nSupporting process improvements and team members\nRequirements:\nSWIFT experience is essential\n3-5 years’ experience in case management or customer-focused roles\nExperience within financial services or banking\nStrong Excel and MS Office skills\nExcellent communication and organisational skills\nAbility to work in a fast-paced environment\nWhat’s on offer:\nHybrid working (2 days remote per week)\nExposure to international financial operations\nCollaborative, fast-paced team environment\nPlease note: Due to the high volume of applications, only candidates selected for an interview will be contacted. If you do not hear from us within two weeks, please consider your application unsuccessful at this time. We thank you for your interest in the role and wish you the best in your career search.\nSalt is acting as an Employment Agency in relation to this vacancy.","description_format":"text","description_chars":1868,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T22:15:35Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.169,"p_room":0.28,"age_days":177,"expected_fill_days":41,"reasons":["conf:31","agency","stale_co","urgency","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/salt-operations-assistant","json_url":"https://alion.io/job/salt-operations-assistant.json","meta":{"generated_at":"2026-10-02T03:02:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4178,"day_limit":5000,"remaining_today":822,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}