{"id":1483346,"url":"https://alion.io/job/salt-platform-specialist-application-support-site-reliability","title":"Platform Specialist (Application support & Site Reliability)","company":{"id":1935342,"name":"Salt","domain":"welovesalt.com","url":"https://alion.io/company/welovesalt","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"A","score":95,"open_postings":1228,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":146,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hamilton, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"SRE","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Grafana","optional":true},{"name":"Linux","optional":true},{"name":"OpenTelemetry","optional":true},{"name":"Splunk","optional":true}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-29T22:22:26Z","board_verified":false,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":19},"description":"Want to be a part of a top-notch NZ brand and Best enterprise workplace based on employee feedback\nWork for a company that is one out of four across the world and the only one in New Zealand in its domain Opportunity to work in an interesting domain of Energy trading\nNew role ; Inhouse role\nApplication Specialist (70%) & Site Reliability Engineer (30%) to start off leading to 50-50 in the long run\nPlay a part in their ACTIVE MODERNISATION JOURNEY of legacy applications, influence and contribute\nHamilton based candidates only or open to relocate\nAround 115k p.a. to 120k p.a. approx. (negotiable for a good fit) Onsite role to start with\nA huge list of additional benefits apart from an excellent package THE ROLE: Reporting to the Delivery Lead, working in a team of 3 platform Specialist, 2data engineers. Other key stakeholders include the wider technology team, separate cloud teams, platform teams, development teams and finally Hamilton based end users (need to keep them happy, talk to them understand their problems and troubleshoot them). The role is basically Application Specialist (70%) & Site Reliability Engineer (30%) to start off finally leading to 50-50% in the long run. Will be working towards supporting modern as well as legacy platforms and work towards modernisation of the same. Support and maintain technology platforms and applications support (web & desktop applications). Support incident response, troubleshooting, recovery, and post-incident reviews.\nContribute to capacity planning, performance optimisation, disaster recovery, and business continuity.\nCollaborate with engineering teams to build reliability and operability into solutions from the outset.\nIdentify opportunities to automate repetitive operational activities to reduce manual effort and human error\nParticipating in appropriate on-call or operational support arrangements for critical services. Will be working on a rostering basis, with the possibility of on call payout in future.\nOnsite position , given the stakeholders work in a 24/7 environment ; hence, should be based out of Hamilton or okay to relocate. However, after several months, there is a possibility of 1day Work from home. THE IDEAL CANDIDATE: Good experience in APPLICATION SUPPORT (web & desktop) and SITE RELIABILITY engineer. Will be looking after lots of Modern as well as legacy applications.\nExperience with support for Web and Desktop applications, Windows server.\nBased in Hamilton Familiarity with AWS.\nBasic SQL experience.\nSome scripting experience with any language (Python/ Powershell).\nGood stakeholder / end user management experience. Good oral and written communication & coordination skillsets. Good with people.\nExposure to Disaster recovery, backup, business continuity.\nStrong documentation skills for L1 TO L3 support teams.\nAny industry domain welcome - Utilities, Telecom, Banking preferred.\nGood to have: Linux, OpenTelemetry, Grafana, Splunk. WHY THIS ROLE?\n4 weeks annual leave plus an additional 5 days called MyDays that can be used for Wellbeing across the year.\nHealth WOF - pay for a yearly doctors visit upto 100$ and confidential assistamce program\nLife & Income protection insurance\nHealth Insurance subsidies with Southern Cross & Nib\nGreat discount on your electricity and mobile bills\nExcellent paternal leave policy with option to buy additional leave ; Gender affirmation leave, supportive bereavement leave including your pet\nLarge focus on development and development plans and they have 1 day a month allocated as Innovation Day.\nWinner of Best Enterprise workplace awards Excellent salary and benefits\nCollaborative, encouraging work culture If this role sounds like a great fit, please apply directly Call or text DC at 022 500 5159 for further information. (He’s often in interviews and client meetings, so texting is the quickest way to reach him, he will respond when he is not in meetings.) Pls note: A valid NZ work visa is a pre-requisite for all our positions as of now. In case any client is willing to sponsor an outstation international candidate, we would mention that separately. #Applicationsupport #sre #sitereliability #Windows #itjobs #Hamiltonjobs #HamiltonITjobs #technicalrecruitmentsolution #itjobagencies #Applicationsupportjobinnewzealand #informationtechnologyspecialistjobs #enterpriseenvironment\nWe’re proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.","description_format":"text","description_chars":4813,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":3,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance"],"hiring_locations":[{"name":"New Zealand","iso":"NZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T21:51:31Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":0.7,"p_active":0.596,"p_room":1,"age_days":19,"expected_fill_days":146,"reasons":["conf:296","agency","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/salt-platform-specialist-application-support-site-reliability","json_url":"https://alion.io/job/salt-platform-specialist-application-support-site-reliability.json","meta":{"generated_at":"2026-10-13T02:47:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4316,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1935342},"rest":"https://alion.io/mcp/rest/get_company?id=1935342"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsalt-platform-specialist-application-support-site-reliability"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsalt-platform-specialist-application-support-site-reliability"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsalt-platform-specialist-application-support-site-reliability"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/salt-platform-specialist-application-support-site-reliability\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsalt-platform-specialist-application-support-site-reliability"}]}