{"id":2480790,"url":"https://alion.io/job/salt-straw-assistant-general-manager-novus","title":"Assistant General Manager - Novus","company":{"id":1862978,"name":"Salt & Straw","domain":"saltandstraw.com","url":"https://alion.io/company/saltandstraw","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tempe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-13T22:38:18Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T08:40:32Z","board_verified":false,"closed_at":"2026-10-31T08:40:32Z","days_open":17,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":17},"description":"Lead the Magic\nAssistant General Manager - Salt & Straw\nFull-Time | $24.87-$26.53 per hour + Quarterly Bonus Potential\nFrom our humble beginnings to becoming a beloved spot in our communities, our story is one of innovation, connection, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream-it holds memories, smiles, and moments of pure joy.\nUsing ice cream as the platform, we pioneer and share experiences that inspire and connect us all.\nWhat Assistant General Managers Do\nAssistant General Managers support the overall success of the shop by leading people, operation execution, and guest experience in a fast-paced retail and food service environment.\nIn this role, you'll partner closely with your General Manager to support daily retail and food service operations, build and develop strong teams, and create exceptional experiences for both employees and guests. You'll help drive operational excellence, foster an engaging and inclusive shop culture, and contribute to making each shop a true neighborhood destination.\nYou will:\nPartner with the GM to achieve operational, cultural, and financial goals\n\nLead shifts, ensuring smooth operations and exceptional guest experiences\n\nPlan and execute daily shift schedules, task assignments, and team safety\n\nCoach, mentor, and provide feedback to Team Members, Shift Coordinators, and Scoopers\n\nSupport recruiting, hiring, onboarding, training, and retention of a high-performing team\n\nManage cash transactions, inventory, and ensure product quality and food safety\n\nAssist with payroll, supplies, shop communications, and daily documentation\n\nMonitor labor and sales performance and support monthly P&L insights\n\nPartner on maintenance needs and vendor communications\n\nDeliver memorable hospitality, share flavor stories, and resolve guest concerns\n\nStep into team roles as needed and participate in community events\n\nQualifications\nWhy You’ll Love It Here:\nWe offer competitive pay, thoughtful benefits, and a people-first culture that invests in your growth.\nPerformance Bonus Plan tied to your impact and shop success\n\nFinancial Flexibility: Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months\n\nMedical, dental & vision insurance options starting your first month\n\nPaid Time Off: Start with 2 weeks PTO, grows from there\n\nPaid Holidays: 12 paid holidays/year\n\nPaid Sick Time: Stay home, stay well, get paid\n\nTwo Days Off in a Row (a rarity in retail!)\n\nMental Health Support: On-demand access 24/7/365 for you and your family\n\nEducational Support: Up to $1,800/year to support your learning goals\n\nTeam Discount: 30% off all the magic\n\nFirst Dibs on Flavors before the public\n\nPet Insurance (because pets = family)\n\nFlexible Spending Accounts, Accident & Critical Illness Insurance, and more\n\nYou’re a Great Fit If You:\nHave a high school diploma/GED\n\nBring 2+ years of food service, fast-casual dining, or hospitality experience\n\nHave 18+ months of progressive leadership experience\n\nHave led teams of 10+ Team Members in a high-volume environment\n\nKnow how to coach, develop, and support people with clarity and care\n\nAre excited to grow into greater leadership responsibility\n\nAre 18+ and available to work evenings, weekends, and holidays\n\nWage Transparency\nWe are actively embracing pay transparency by disclosing the hiring wage for this role as $24.87-$26.53, highlighting its full earning potential within the broader range of $24.87-$30.40\nImportant Notes\nFood Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.\n\nEqual Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.\n\nE-Verify Participation: We participate in E-Verify to confirm work authorization.\n\nOur Values\nCreate the Unbelievable\nShow Up Generously\nAct with Thoughtful Curiosity\nShare Human Kindness\nMake It Count\nThese values guide everything we do - 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