{"id":1485487,"url":"https://alion.io/job/salt-technical-support-engineer-automation","title":"Technical Support Engineer – Automation","company":{"id":1935342,"name":"Salt","domain":"welovesalt.com","url":"https://alion.io/company/welovesalt","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"C","score":64,"open_postings":1440,"ghost_share":0.608,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":123000,"currency":"AUD","period":"year","gross":null,"usd_annual":86056},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Linux","optional":false},{"name":"MySQL","optional":false},{"name":"Perl","optional":false},{"name":"Python","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false},{"name":"Amazon EC2","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"PowerShell","optional":true},{"name":"ServiceNow","optional":true},{"name":"TCP/IP","optional":true},{"name":"VMWare","optional":true},{"name":"Wireshark","optional":true}],"status":"live","first_seen_at":"2026-03-10T00:00:00Z","employer_posted_date":"2026-03-10","last_verified_at":"2026-09-29T22:22:26Z","board_verified":true,"closed_at":null,"days_open":205,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":205},"description":"Back to all jobs\nApplications are now closed.\nTechnical Support Engineer - Automation\nRef: JO-2603-359642\nAustralia, Sydney \n\nDevOps & Automation, Technology \n\nIT \n\n5,000+ Employees \n\nA$120,000.00 - A$123,000.00 per annum \n\nEnvironment:\n\nHybrid \n\nContract Type:\n\nContract \n\nStarts:\n\nASAP \n\nDuration:\n\n12 months \n\nApplication Support Engineer - Automation\n12 months contract opportunity- with a high potential to go permanent\n·Offering: $450/day including super\nLocation: Sydney CBD\nHybrid work arrangements - 2 days from office\nAbout the role:\nAs a Technical Support Engineer you will be responsible for managing and resolving the most challenging issues, understanding a broad range of technologies and working closely with the Development and Operations staff. This is a customer-facing role and therefore it requires strong customer service skills in addition to strong technical skills.\nSkills (Min 5 years) :\nDemonstrated ability to troubleshoot difficult technical issues\nWorking knowledge of the components in a web applications stack\nExperience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)\nExperience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)\nExperience with relational databases (e.g. MySQL, Oracle)\nExperience administering: Linux/Unix OR Microsoft Server\nExcellent verbal and written communication skills\nWorks well in a team environment\nStrong personal commitment to quality and customer service\nAbility to understand and communicate complex technical systems\nProven ability to maintain a professional demeanor when handling complex user issues\nDesired Skills:\nExperience with one or more ServiceNow ITOM and ITAM products (CMDB & Asset Management, Orchestration, Discovery, Mid Server, Service Mapping, Cloud Provisioning and Governance)\nWorking knowledge of object-oriented programming (Java and JavaScript)\nUnderstanding of SNMP traps and MIBs/OIDs\nUnderstanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports\nFamiliarity with Powershell script\nFamiliarity with VMware, AWS, Azure, Amazon EC2 including appropriate template types (ARM templates, CFT), Event Management Systems.\nExperience with network troubleshooting tools such as Wireshark, Traceroute\nEducation:\nBachelor’s in computer science (or related technical degree) preferred.\nPlease Note: Due to the nature of the role, Candidates Must be based in Sydney and must be Permanent Residents or Citizens to be considered for this role.\nTo apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or please send through a copy of your latest CV to  for a confidential discussion.\nWe’re proud to have won the Best Mid-Sized Recruitment Company to Work For at the 2023 TIARA Recruitment Awards, and to have been finalists, for the second year in a row, in the Client Service and Recruitment Leader of the Year categories! At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.\nSalt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.","description_format":"text","description_chars":3438,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T22:19:05Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.182,"p_room":0.28,"age_days":205,"expected_fill_days":47,"reasons":["conf:31","agency","stale_co","urgency","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":86056,"is_top_pay":false},"html_url":"https://alion.io/job/salt-technical-support-engineer-automation","json_url":"https://alion.io/job/salt-technical-support-engineer-automation.json","meta":{"generated_at":"2026-10-01T10:36:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1722,"day_limit":5000,"remaining_today":3278,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}