{"id":2143906,"url":"https://alion.io/job/salt-xc-account-supervisor","title":"Account Supervisor","company":{"id":685197,"name":"Salt XC","domain":"saltxc.com","url":"https://alion.io/company/saltxc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":100000,"currency":"CAD","period":"year","gross":null,"usd_annual":70178},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T16:00:57Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T16:21:02Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"POSITION DESCRIPTION \nROLE: ACCOUNT SUPERVISOR \nTEAM: ACCOUNTS \nLOCATION: TORONTO (HYBRID) \nCOMPANY OVERVIEW \nSalt is a North American marketing agency that creates connected experiences through creative, digital & media innovation. \nOur mission is to “Earn The World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients - to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results. \nWe’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients. \nROLE OVERVIEW \nAs an Account Supervisor, you’ll oversee a portfolio of mid-sized client accounts or multiple brands within a larger partnership, operating in a fast-paced, client-facing environment. You are both a trusted advisor to clients and a day-to-day leader for your team, balancing hands-on delivery with coaching and oversight. \nYou’ll manage relationships, budgets, and cross-functional execution, ensuring every campaign phase delivers measurable value against client goals. You’ll proactively identify opportunities, risks, or efficiencies, bringing clarity and structure to complex, multi-channel programs. \nWith a balance of strategic thinking, sharp communication, and calm problem-solving, you’ll lead integrated teams through shifting priorities with confidence and composure. Whether guiding junior colleagues, managing vendors, or preparing client strategies, you’ll bring initiative, adaptability, and integrity to every interaction-helping teams deliver great work from idea to execution. \nCORE RESPONSIBILITIES \nProject & Operational Management \nIndependently manage a portfolio of projects and workstreams, ensuring delivery across all phases of execution. \nOwn timelines, approvals, and cross-functional coordination to keep integrated campaigns on track. \nLead internal meetings, project schedules, and operational activities across the account lifecycle. \nAnticipate needs and proactively address risks, adapting plans to shifting priorities while maintaining composure. \nIdentify and implement process improvements that increase efficiency, delivery quality, and team effectiveness. \nVendor & Partner Management \nRecommend and select vendors based on project needs, scope, and quality expectations. \nManage contracts, negotiations, and performance to ensure accountability and high-quality delivery. \nBuild and maintain trusted relationships with suppliers, freelancers, and agency partners to strengthen long-term collaboration. \nProvide oversight, direction, and coaching to team members and on-site staff, fostering morale and professional growth. \nFinancial Acumen \nBuild and manage budgets, including estimates, scopes, and rationales, with accuracy and accountability. \nMonitor costs and variances throughout the project lifecycle, proactively proposing trade-offs or solutions. \nPartner with Finance to reconcile budgets, ensure compliance, and deliver timely financial reporting. \nManage account financials, including invoicing, billing, and payments, in collaboration with internal teams. \nProvide strategic budget guidance to clients, including scenario planning and cost-justified recommendations. \nUphold integrity, transparency, and professionalism in all financial practices. \nClient Growth \nAct as the day-to-day client lead, managing relationships and ensuring consistent delivery of high-quality work. \nBuild trusted client partnerships by communicating with clarity, adapting tone and delivery to stakeholder needs. \nDevelop a deep understanding of the client’s business, brand, and objectives to proactively support their goals. \nPrepare for and actively contribute to client meetings with insights, recaps, and recommendations. \nGather and share pre- and post-program learnings to connect results to client KPIs and inform future work. \nIdentify and pursue opportunities for organic growth, expanded partnerships, and new business proposals. \nclient briefs, and strategic proposals to support new business and retention efforts. \n\nEXPERIENCE & SKILLS \n5-7 years of experience in the marketing industry, including 5+ years in account management or a related client-facing role within a creative, experiential, or integrated agency. \nProven leader with strong people management skills, including mentoring, coaching, and supporting team morale and professional growth. \nDemonstrated ability to oversee multiple mid-sized accounts or brand portfolios, managing complex campaigns with accuracy, clarity, and accountability. \nExperienced in vendor selection, contract negotiation, and partner management, with a track record of building trusted, long-term relationships. \nSkilled in financial management, including budget building, monitoring variances, reconciling program-level financials, and contributing to team P&L oversight. \nExcellent communicator and confident presenter, able to adapt tone and delivery to clients, teams, and stakeholders while simplifying complexity. \nStrategic thinker with a passion for marketing, brand partnerships, and business growth, able to proactively identify client opportunities and risks. \nHighly organized, adaptable, and calm under pressure, thriving in fast-paced environments with shifting priorities. \nPERKS & BENEFITS THAT SET US APART \nWe don’t just talk about balance, growth, and culture, we build for it: \nWork-Life Flexibility: Hybrid setup, up to 28 paid days off, winter holiday shutdowns, and dog-friendly office vibes. \nComprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to you-wellness, RRSPs, or extra time off. \nGrowth-Driven Culture: Dedicated Salt Days, top-tier learning access, and formal leadership development. \nCelebration-First Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad. \nReal Rewards: Referral and new business bonuses, exclusive lifestyle perks, and personalized wellness options. \nCulture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts. \nWHAT WE STAND FOR \nSalt of the Earth: We lead with humility, honesty, and heart-always. \nDo What’s Right: No shortcuts. We choose integrity over ease, every time. \nEarn Your Salt: We roll up our sleeves, chase results, and celebrate the journey. \nMake Things Better: We’re solution-seekers, always pushing for smarter ways forward. \n Seek Different Perspectives: Diversity fuels our thinking. Inclusion drives our impact. \n\nThe anticipated annual base salary range for this position is $80,000-$100,000. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of SALT/The Kitchen’s total rewards program.","description_format":"text","description_chars":7170,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Creative Agencies","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-09T03:59:21Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.839,"p_room":1,"age_days":21,"expected_fill_days":67,"reasons":["conf:0","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":70178,"is_top_pay":false},"html_url":"https://alion.io/job/salt-xc-account-supervisor","json_url":"https://alion.io/job/salt-xc-account-supervisor.json","meta":{"generated_at":"2026-10-13T18:21:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28065,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685197},"rest":"https://alion.io/mcp/rest/get_company?id=685197"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsalt-xc-account-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsalt-xc-account-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsalt-xc-account-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/salt-xc-account-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsalt-xc-account-supervisor"}]}